SL
Sello L
Active since Oct 2018
55
Reviews
0
Industries
Reviews
55 reviews3 weeks ago
[email protected]
Bad service from MultiChoice and NMS Insurance Services. I have been paying my insurance premiums consistently, but now that I need to submit a claim, I am being given different stories and told that I am not covered for the part I am claiming for. Trying to get hold of them is also extremely difficult and frustrating. The level of service has been disappointing from start to finish. Because of this experience, I decided to cancel my policy. This has honestly been one of the worst decisions I have ever made. I will be sharing my experience on social media to help warn others and prevent them from going through the same situation. Thank you.
0 replies
3 weeks ago
Bad service from MultiChoice and NMS Insurance Services.
Bad service from MultiChoice and NMS Insurance Services. I have been paying my insurance premiums consistently, but now that I need to submit a claim, I am being given different stories and told that I am not covered for the part I am claiming for. Trying to get hold of them is also extremely difficult and frustrating. The level of service has been disappointing from start to finish. Because of this experience, I decided to cancel my policy. This has honestly been one of the worst decisions I have ever made. I will be sharing my experience on social media to help warn others and prevent them from going through the same situation. Thank you.
0 replies
1 month ago
Complaint Regarding Poor Service Experience
Dear Budget Insurance Team, I am extremely disappointed with the service I have received from Budget Insurance. This has honestly been one of the worst experiences I have had with an insurance company. The issues started from the beginning with incorrect information captured on my policy documents, including: Incorrect vehicle details Incorrect personal details Things became even worse when I submitted a claim through Siyanda over the phone. I am not sure whether the claims department has an issue with assisting me properly, but the experience has been very frustrating. I called again today to make sure everything was in order and spoke to Bongani. Unfortunately, the service I received from him was unacceptable. He showed no interest in assisting me and seemed like he did not care about his job. Instead of helping, he kept saying that I should “take ownership” of the claim, which made no sense to me as a client looking for assistance. He also mentioned that I must go to Glassfit myself if I want the glass repaired, among other things. The entire call experience was poor and unprofessional. Both Bongani and Siyanda have provided extremely disappointing service, and it honestly feels like they do not enjoy their jobs or value customers. What makes this even more frustrating is that I have recommended Budget Insurance to my friends and family. However, after this experience, I am now reconsidering my own cover and advising others to do the same. There is no reason customers should receive such poor service when there are other insurance companies that value and respect their clients. I would appreciate it if this matter could be taken seriously and addressed urgently. Thank you.
1 reply
3 months ago
Prime sa - is just a **** insurance
To Cancel this insurance is a mission and half - the lady Nobuhle -she didnt wanna cancel my policy at all - she kept running around the bush and didnt even cancel my policy - called again they told me they are currently offline or in a meeting... I WOULDNT RECOMMEND THIS INSURANCE FOR ANYONE! you will regret
2 replies
7 months ago
miway insurance is ***
Hello, This has been a very disappointing experience. I spoke with Lindiwe Mabuse, who attempted to sell me the insurance cover. I did not agree to proceed, yet the cover was activated without my consent. I have already called three times requesting that the policy be cancelled, but it remains active. Even after five hours, your system still shows the cover as active. Please advise on an alternative method to cancel this immediately, as I do not wish to continue with it. Thank you.
2 replies
10 months ago
Fish and chips woodmead
Aowa Fish n chips woodmead - we ordered food around 13:00 Came back around 15:20 my order was not ready still
0 replies
14 months ago
VW Barons Woodmead
I would like to express my disappointment regarding the level of unprofessionalism I’ve experienced at VW Barons Woodmead. The front-desk staff, in particular, have demonstrated poor customer service on multiple occasions. Unanswered Calls: The staff rarely answer their phones. For instance, I have tried contacting Kopano several times, but she is always "unavailable." Strangely, when I arrived at the dealership, she was seen walking around with the handset in her hand. Lack of Communication: Mpumi was assigned to assist with my car. However, she did not answer any of my calls, nor did she respond when my insurer attempted to contact her multiple times. Booking Difficulties: Booking a service over the phone is practically impossible because calls go unanswered. I even tried sending an email and received no response. This has happened to me twice now, and I can provide proof if necessary. To make matters worse, after leaving my car at the dealership at 8:00 AM, I was informed just before closing time (after 5 PM) that the car had not been serviced. When I arrived at the store, I still had to wait while someone went to collect my vehicle from the workshop. This level of service is unacceptable, and I hope that this feedback prompts the necessary improvements in customer care at your branch.
0 replies
16 months ago
McDonalds - bad McFlurry ive eve had - stoneridge
I would like to share my experience regarding McDonalds Stoneridge - McFlurry was so bad - the packaging was worse that the mcflurry - the attitude of the service yhooo Despite my efforts to resolve this, [went in to complain - unfortunatly i was a joke ]. Unfortunately, the issue remains unresolved, which has been quite disappointing. I hope this feedback helps improve your services, and I would appreciate any steps taken to address this matter.
0 replies
17 months ago
The grove mall security (Quatro security)
Security wise is just bull****.you park at ur own risk
0 replies
18 months ago
Quatro the groove mall
Quattro security by the groove mall they don’t work they just good for nothing! Yesterday they stole things on my car while they are there… been waiting for their response
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
55 (100%)