WN
Wendy N
Active since Oct 2018
2
Reviews
0
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Reviews
2 reviews5 months ago
Extremely Disappointed – Poor Service, Endless Delays
I signed up in April for a “1-week trust registration.” It’s now December and I’ve had to fix repeated ID errors, chase the team for updates, and redo paperwork that was already submitted. They even listed a stranger as a trustee without my consent. I eventually got my trust deed after 8 months and external help. Not worth the stress or cost. I'm still waiting for the rest of the services to be completed.
0 replies
15 months ago
Great Customer Service & Resolution – Thank You, Andrew!
I appreciate Andrew and the SA Domain team for their professionalism in handling my recent concerns. Initially, I faced some challenges with a domain confirmation request, but Andrew personally stepped in, acknowledged the issue, and ensured it was resolved efficiently. His apology and commitment to improving customer service were greatly appreciated. As a long-term client with multiple domains hosted by SA Domain, I value their dedication to refining processes and maintaining positive client relationships. Thank you again for resolving the matter promptly and professionally. I look forward to continued excellent service!
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (50%)
1 Star
0 (0%)