NR
Nonkululeko R
Active since Sep 2018
2
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Reviews
2 reviews30 months ago
Cayley Lodge false advertising
I booked a getaway for myself at Cayley Lodge. From the pictures I saw, it’s a beautiful place. I drove there alone. The access road was terrible. One doesn’t get warned about this. When one books, you’re given the impression that there’s back up power. However, only when you get there, you’re given clarity regarding when their generator will be running. Should there be a power cut or load shedding beyond those hours, you’re expended to sit in the far or make use of a candle that the lodge has provided. I don’t know how a place gets a 4 star rating when you have to use a candle light. The food at the restaurant is terrible. They don’t even provide water in the units. I was suppose to stay for a week, I only stayed two nights. The general manager then told me they would contact me regarding my refund, that hasn’t happened. While the place is beautiful, I wouldn’t recommend it to anyone.
0 replies
94 months ago
Agent dishonesty
I moved out of one of their properties a month ago. I spoke to my agent regarding this and I was told I wouldn’t be able to get all my deposit back because I terminated my lease before it ended. Which I understood, however, I still haven’t been refunded. Whenever I send the agent a message she always says she will get back to me and she never does. When I call her she doesn’t pick my calls up. This is very upsetting concidering that they never struggled with me as a tentant. I always paid my rent on time and I paid my key deposit on time. I am very disappointed and upset.
2 replies
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