Flip S

Active since Aug 2018

Reviews

Industries

Reviews

13 reviews

3 months ago

Quick and easy... Gr...

Quick and easy... Great Service!!! Ordered the part on Saturday 9 May and received it today (12 May) and it is the correct part.

1 reply

The Courier Guy

16 months ago

Great Service

Quick and professional service. Also love the fact that communication was good and I was phoned as soon as they arrive at my place. Level of service remained the same for all deliveries I received from them.

0 replies

Paul Bothner Music

16 months ago

Great Online Store

Bought two items from them online. The products were exactly what was advertised and very good quality. The purchasing and dispatch processes were professional and quick.

1 reply

Rain

21 months ago

Very poor service

After a power outage the internet went down. With numerous attempts to get assistance I was told that both the towers close to me is down. I am not getting proper feedback or assistance on the matter. Rain do not follow up and also does not supply feedback on tickets logged. It is now 42 hour and counting that I have been without internet connection and this for someone working from home...... After MANY years of being a loyal client, I think it is time to move on.

53 replies

MTN South Africa

35 months ago

Worst MTN Upgrade experience and customer service

I have been a loyal customer for a very long time and am trying to upgrade one of my contracts (I have 3 with MTN). An MNT agent phoned me on 30 August to initiate an upgrade on the number in question. The lady was very friendly and helpfull and it seemed like I was recieving great service. Everything was successful and I received the new contract on mail and awaited delivery. This is where it went wrong as I never received the phone. I tried getting support on messenger on 20 September 2023 and was promissed a call withing 24 to 48 business hours. It is now 2 October 2023 and I have not yet recieved a call. When trying to upgrade online I get an error that I have an unfulfilled order. On the MTN app the contract expiry date changed to the new one. I am not gettng the needed assstance or feedback and it feels like I am running in circles. This is very bad service and I am VERY FRUSTRATED with the lack of support.

0 replies

Dealhub

39 months ago

Poor Service

As per delivery information, there is a 7 to 15 day transit time. Excluding public holidays and weekends I am now on day 18 and the only tracking confirmation I see is that the order was confirmed. Everything on the site works well up to the point where the payment was made and then the service dies and turns into frustration. I can understand why Dealhub only achieved a 1.7 out of 10 trust index rating

0 replies

wootech.co.za

40 months ago

Great service from Wootech

Ordered from them online. The product was exactly as advertised and delivery of my product was the quickest I ever experienced. Well done!!!!

0 replies

Rain

71 months ago

Rain Poor Service

So after months of struggling and complaining about poor speeds and stability, I get the below reply saying they cannot help me, 4G/5G/LTE is best effort and that I should look for another service provider if I am still experiencing issues... "Hi Flip My apologies for the delayed response. Please note that the site you are connecting to is the closest tower to your location which is the better serving site to your location. The only problem is there's high utilization on the actual site which leads to your slow speeds experience. The business is looking into the matter, hoping the capacity on the actual towers will be increased soonest to accommodate the current high utilization .. If you have tried all the troubleshooting steps as previously advised as well as optimizing your signal by trying to find the best optimal spot for your device, there's nothing else we can do from the customer support end to improve your speed limits. Remember the service we provide is wireless internet connection not Fiber To Your Home with stable internet speeds. Rain’s 4G/LTE and 5G networks provide a best-effort service, and while Rain endeavors to provide the best experience possible, Rain provides no speed guarantee for either its 4G/LTE and 5G services. At the moment you as the customer with the experience you have with our internet connection, you will let us no if the service is not completely working for you then we recommend you cancel the services as it's not fair for you to pay for what you not getting. "

2 replies

Rain

71 months ago

RAIN, the provider with no service and poor connectivity...

Still the most disappointing internet service provider in my area. Very unstable connectivity, very poor speeds and the kind of service and feedback you could expect from a rock. This forces complaints like the below on their site for which I will most probably not even get a constructive reply.... I am so frustrated..... "Rain is off.... AGAIN!! I am connected, but no internet. I have been patient until now as I wanted it to work in my area and I wanted to assist Rain to sort connectivity out in my area, but clearly this is a one way street as Rain does not share the same passion. But it is getting too much now. All I need is a stable connection with acceptable speed. All I am getting is the most unstable connection I have ever had with speeds that would even disappoint a turtle........"

4 replies

Rain

72 months ago

Bad Rain service and connectivity

Continuous complaints to them with regards to poor speeds and connectivity. Only coming back to me when they want... if at all and with poor excuses. They always blame it on the high demand which is pathetic seeing that they should grow their infrastructure and coverage according to their growing client base. This excuse does not work anymore. I upgraded from 19/7 unlimited package to the 24/7 unlimited package... no change in service or coverage. I upgraded my router by buying a new one.. still no better response or service. Not sure what the next step is.... Hopefully I can find a better provider with better service and coverage. PS - MTN and Vodacome coverage, speeds and connectivity via my 3G contracts is 10x better than the 4G package from Rain.

3 replies

Review Distribution

5 Star

4 (30.8%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (15.4%)

1 Star

7 (53.8%)

Flip S

Reviews

Quick and easy... Gr...

Great Service

Great Online Store

Very poor service

Worst MTN Upgrade experience and customer service

Poor Service

Great service from Wootech

Rain Poor Service

RAIN, the provider with no service and poor connectivity...

Bad Rain service and connectivity

Review Distribution

About

Community

Businesses

Follow Us