GE
Graham E
Active since Jun 2018
27
Reviews
0
Industries
Reviews
27 reviews1 month ago
Bravo after Sales Service is the Worst!!
Bravo after Sales Service is the Worst!! I bought a Sealy bed at this store more than three years ago; there is still warranty on this bed, when the straps broke, I contacted Dail abed and they contacted Bravo, I was told that I needed to pay an amount over R3000, rand for a new mattress because they don't do repairs on beds. My problem is my mattress is still in an exceptionally good condition looks like new, Bravo charges me for a new mattress and takes my mattress and sells it for EG: R5000, meaning they make a profit of R8500, price of the new mattress. I am Why can they not replace my mattress without any charges it is not my problem if they don't do repairs on mattresses. Why have a warranty if you don't do repairs? The fact that the straps broke is not caused by incorrect handling, but by inferior workmanship, and I am expected to pay for this?? People that sell your products must make customers aware of this ******* before they buy your products. S391752.
0 replies
3 months ago
Makro online service Sucks!!!
OD437019583584381100 This rating is not a reflection on Makro but on the courier service they use, this order was placed on the12th March 2026, on Friday the 13th I received a call from the courier I advised them that i was not home, they must deliver on Saturday. On Saturday I followed up between 09h30and 10h00 I was told that the order will be given to a driver, when I followed up at 11h30, I was told the order was cancelled because driver found no one home, that was a big lie because we were home waiting for the order when I started to escalate to Makro, The driver phoned me and told me that she could not find my house and that she tried calling me, another Lie because no one called me. My order was cancelled because of "two failed deliveries" What is even more frustrating is that I am told that I have to wait for 14days before my money is refunded. I will never buy online from Makro again!!!! That driver caused me so much inconvenience. she should not be paid for this delivery. MAKRO your online service SUCKS!!!
1 reply
4 months ago
Worst Customer Service
I have followed up so many times with the unhelpful people at the customer service desk about my order ending 0103. The lady said she will escalate and call me back she never did; the delivery was supposed to be last week Wednesday; I received a WhatsApp on Saturday 07-02-2026 saying that the package will be delivered on that day, no courier came ore called me!!! GFS customer service is the worst.
0 replies
13 months ago
Afrihost Worst Customer Service Ever
Afrihost Worst Customer Service Ever!!! I tried to sign up to Afrihost and Open Serve, I received emails that my line is operational, but no one came to my house to come do the installation, then they started charging me Pro-rata, and then they deducted a full months payment, for something that is not working, the people at the walk-in center is just as bad, drove more that 60km that way and back, to ask that they don't deduct money from my account because no line was installed, they still deducted, When i asked for my money to be refunded, they just refused, saying I must wait until the line is active, They blame Open Serve, I app**** with them not Open serve, I am still without Service 14 days after i signed up!!!
0 replies
17 months ago
MWEB Sales Team Customer Service Worst Ever!!!!!!
An amount of R725.00 was deducted from my account for a service that was not provided, I followed up with Mweb when the money will be reversed, I was told that it is pending, I am still waiting now more that 15 days since the money was take from my account this is all the ref numbers I received Ref number MWB29972663, MWB29904546, MWB28975707. MWB29798084, I was also sent a sms stating that an amount of R2875 will be deducted for early cancellation, how can I pay a fine for something that was not installed!! It is January and you took money that I desperately needed... I told Aswin that I don't want to be doubled charged 🤬🤬😭😭, All Mweb says on these reviews provide more details even if you give them Ref numbers, this is a tactic they use not to refund people, People be careful when doing upgrades with Mweb
0 replies
21 months ago
This is the worst customer service ever!!!
On the 23rd of July 2024, I purchased an item for my grandchildren in London Order #157150943 it was a wooden tower game, when it arrived in London, and they opened the box they found that the instructions were in mandarin and all the cards was in mandarin, I wrote a review on the Takealot website and to date I have not received a response, I am unable to return the item because they will only be able to bring it in October. they do not respond to the customers reviews. This is the worst customer service ever!!!
0 replies
22 months ago
MTN Sout Africa, Cheating its customers!!
MTN South Africa, are cheating their customers, I had this account BA118389918 for more than 4 years, my account expired about two years ago since then i was using this contract as a month to month, I was always paying R369,00 for 700sms and 4,GB of data, since May my account data and sms suddenly changed, now i am credited with 200sms and 1,5GB of data but my monthly payment stayed the same that did not reduce. Surely that is *****ing from me. Maybe our government should start looking at how MTN is cheating their citizens. The MTN agent tells me the reason why the data and sms changed is because the contract expired, so why did it change when the contract expired and why is it changing again now???
0 replies
23 months ago
Patravel Clearwater Gauteng
Kirstie Pretorius @ Pentravel Clearwater Gauteng, thank you for being so patient with us after so many days of questioning you showed great professionalism in assisting us diligently in getting the best possible flights at a reasonable price. Kirstie you rock!!!!!! 5 out of 5 Pentravel.. please negotiate better prices from the airlines especially your direct flights, Wife and i wanted to fly directly unfortunately most cost-effective flights only allwed one carry on and a bag that you can store under a seats for people traveling for longer periods this was not ideal.
2 replies
25 months ago
Bonita's Customer service is BAD!!!
I am so tired of having to come on to this site to log complaints about Bonita's. It took me two weeks just to find a process on how I can claim for a blood pressure monitor, I was told to buy the device and then send the proof to claims at Bonita's, I submitted an invoice to have it paid from my savings, I received a reference number 290424Q5G3YM stating that they claim is closed and that they need a detailed claim for processing, Before I went to buy the device a lady from Bonita's phoned me and told me that I don't need to submit anything about ID10 etc.. only the proof of payment, I did this now they are asking for F&** ID10 and I don't know what else ,,,, All the ref numbers just to get a device. 180424Q4ZTY1 - RE: 160424Q4VG4P - FW: 150424Q4S2XJ [MI1331892245] [MI1333471555] [MI1335044147] 180424Q4ZTY1 [MI1340097551] 100424Q4LW22 They drive me to behave inappropriately, I don't want to do that. My apologies to Tiisetso, for screaming at her... If the people that are working at the claim department took the time to read the email and read through the attachments, he or she would have seen that I was told no need for the ID10 code and doctors practice numbers.... Please re-open the call and pay me the money as requested.
1 reply
27 months ago
Pharmacy Direct Bad Service.
I have been experiencing really poor service from Pharmacy Direct, first they send me medication that will be expiring soon, then they send me two tablets but charge me for 4, they do not send my wife medication that she always receives, the new medication cost more, and they don't even call me to confirm if they can charge me for this medication that cost more, Surely my wife should have been given the opportunity to confirm with her doctor if this medication is safe to use? They send us two boxes of the same medication on the same day, but they charge R138.40 for the one and for the other they charge R150.05.
1 reply
Review Distribution
5 Star
4 (14.814814814814815%)
4 Star
0 (0%)
3 Star
1 (3.7037037037037037%)
2 Star
0 (0%)
1 Star
22 (81.48148148148148%)