NM
Nazeera M
Active since Apr 2018
3
Reviews
0
Industries
Reviews
3 reviews2 weeks ago
Terrible level of service!
I was retrenched from Nutun on 5 April 2026 and submitted a provident fund withdrawal claim with Sygnia on 7 April 2026. Despite numerous emails and multiple phone calls over the past almost two months, I have still not received my payout. The level of service I have experienced from Sygnia has been extremely disappointing. The call centre agents appear unable to provide any meaningful assistance and continuously promise that the administrator handling my matter will contact me, yet no callback has ever been received. In addition, there have been several occasions where my calls were placed on hold for extended periods and then disconnected without resolution. I am extremely frustrated by the constant delays, poor communication, and lack of accountability from Sygnia. This process has caused unnecessary stress during an already difficult time following my retrenchment. I would appreciate urgent intervention and immediate payment of the funds owed to me.
1 reply
91 months ago
Terrible service at Debonairs in PHoenix Plaza
I ordered from Debonairs in the Phoenix plaza branch at 19:40, my pizzas have still not arrived....I've called the contact centre thrice already and I'm still awaiting a call back. I've already paid for the food online, I'm very disappointed with the service and I seriously doubt that I will order or recommend debonairs in the future.
0 replies
99 months ago
Pathetic service at Dr G S Rugnaths rooms.
I just accompanied my spouse to the doctors surgery. I had to take the day of from work and booked family responsibilty leave as he is really unwell so I called the surgery earlier and made an appointment to see the doctor, I also asked the lady that picked up the phone if I could have some sort of proof confirming that I accompanied my spouse as it would be required by the company I work for and she agreed. She said that they could give me a copy of his sick note and would mention that he was accompanied by me. Upon arrival at the surgery, I noticed that there were about 4 receptionists and my spouse was seen to by the doctor, while the doctor was writing a note to confirm that I was with my spouse, he received a call from one of his receptionists stating that he could not give the note to me but could not explain the reason behind this. The doctor suggested I speak to the ladies in front which I did, but they still refused to give me proof confirming that I was there. The only explanation I got was that "it's against the rules" , when I began asking questions they ignored me and when I asked to speak to the doctor again, one of the ladies, locked the door leading to the doctors room. I am absolutely disgusted by the their behaviour and had I known that they would not assist me, my spouse and I would of used a different establishment.
0 replies
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1 Star
3 (100%)