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Active since Jan 2018
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3 reviews101 months ago
POOR POOR SERVICE
I order items from matildas. Received 2nd Jan 2018. I returned a item on same date as one item was far to small. The item was unopend. After 2 weeks not hearing anything i contacted matildas. The item was received and send for inspection. On 26 Jan i once again emailed them to find out whether i will receive a refund. Same day i got a reply to say refund will take 14 days. Well here we are 17 Feb 2018 NO REFUND. I just find it such poor service that you as a customer must run around and keep asking what is going on. If I can give you advice go shop elswhere as you will get MUCH better customer service and after sales service. So dont expect any refund after returning items. Rip off online shop. BE CAREFULL
0 replies
101 months ago
DONT BUY FROM MAKRO ONLINE
I orderd a item on monday 12 Feb 2018 to be picked up at Cape gate. Needless to say we are at day 6 no respons from online support after sending email. I called the online support number agent could not give any feedback. So much for 2 to 5 days. Dont waste your time. Go buy it somewhere els.
1 reply
102 months ago
Edgars daylight robbery
I had an account with Edgars since 2002. Now that i want to close my account i am told i am a club member since 2003. NEVER signed up for this now want me to pay R33.00 before i can close my account. Went into Cape Gate the service from person at customer service rude arrogant unproffesional. CLOSE YOUR ACCOUNTS AT EDGARS THEY ROBBING YOU BLIND
1 reply
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