LL
Lisa L
Active since Nov 2017
2
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Reviews
2 reviews67 months ago
Beware of poor workmanship
From my first interaction with Global Glass & Aluminium, I was impressed by thier service levels & professionalism. Unfortunately after the installation, that viewed has changed. We were left with - poor quality plastering that is not straight, neat or completed. - windows that are not aligned correctly - windowsill that are pitted and damaged - cement flushed down the toilet - dirty cement splatters on interior walls - your team did not have sufficient materials and used our bag of sand. The quality of the workmanship does not reflect the 22 years you have been in business. We will be hiring another Workman to correct these issues.
0 replies
104 months ago
Con Artists - How does MTN allow this?
I was called by an agent of Summer Mobile, representing herself as an MTN agent, wanting to 'help' me with an upgrade. She sold me an improved package (at a higher cost but with more features) but neglected to tell me that it was over a 3 year period, instead of the standard 24 month. When I realised that I would be stuck in the contract for that length of time, I gave clear instructions NOT to go ahead with the upgrade. But.....within 24 hours I received an SMS congratulating me of my new upgrade. I immediately called SUMMER MOBILE and asked them to once again cancel the upgrade. Vincent the call agent said it would take 7 days to process. 24 hours to switch on...but 7 days to cancel! 7 days later....I was credited with my upgraded minutes & data - no cancellation! I have just spoken to SUMMER MOBILE call centre again....now they say another 24 hours. And they blame my service provider MTN for the problem. Be very careful when you receive a call from a so called 'MTN agent'. Maybe MTN you should be more selective on how you are represented by 3rd parties. I'm going to port across to Vodacom.
6 replies
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