TG
Tresha G
Active since Sep 2017
5
Reviews
0
Industries
Reviews
5 reviews65 months ago
Dr Majachani wonderful doctor
I highly recommend Dr Majachani at Sunninghill Hospital, he is an excellent obstetrician. So kind hearted and wonderful bedside manner. He makes you feel so comfortable and always explains all procedures in detail while displaying professional and compassion. Absolutely brilliant
0 replies
65 months ago
Brilliant service at Specsavers Mall of Africa
I had a wonderful appointment at the Mall of Africa branch. All staff from the front desk to the optometrist were friendly, helpful, put me at ease and made it such a simple process.
1 reply
70 months ago
Contradictory reservation information
I am extremely disappointed at the contradictory’ information I received when inquiring about a reservation placed at your establishment .I made a booking for 4 adults through your website However, upon calling reception a few weeks later to confirm my booking, I was surprised to say the least. After being told that the room I booked is not big enough to accommodate 4 adults and I need to upgrade my room or book a second room. The receptionist mentioned that my booking is not valid as the 4 people in the room ‘must be the same family’. Furthermore, I was told that your ‘website cannot be updated with every small thing the government changes’. Please note that I have emailed and got no response, I have tried calling numerous times and my call had been disconnected after being transferred and no option to leave a voicemail, I have used your WhatsApp platform and got no response twice when inquiring about the establishment and the booking that I’d like to make. After sending many WhatsApp texts yesterday I finally received a call. Had I not been proactive and kept trying to get in touch I would have shown up on the date of check-in and been denied entry to my room where more chaos would have ensued. The alternatives given to me were also not helpful and favoured African Pride after informing them that this is my family that I am booking for and telling them that their booking site is misleading as it makes no mention of an executive suite for 4 or more guests, it only stated that the maximum amount of guests is 8. The Individual I spoke to advised upgrading to an executive suite so all 4 of us can stay together and the second individual advised 2 guests per room. I went ahead and cancelled my reservation as I felt that the information was contradictory.
0 replies
106 months ago
Good service
Always a pleasure dealing with someone pleasant and helpful. Wonderful experience spares department. Thank you to Bhavna who assisted me in ordering a filter for my washing machine. Very professional and so kind and helpful, she did not have stock of the item and was able to arrange one for me from another branch for collection at hirsh Fourways. Great customer service
0 replies
106 months ago
Bad attitude and unprofessional behavior
I wish there was an option for no star. I have been having the most unpleasant experience with this organization. I am on hold forever , the consultant slams the phone down when you question their information, all consultant give different information and you get your call transferred throughout the building. I have paid my annual fees twice upon which still asked to pay a restoration fee which I refused and asked to speak to someone else but that was received by the terrible attitude of the consultant and to top it off they refuse to give you their names as it's not their policy they can only give you their name if they are the one that assists you. There Are just 2 individuals that has been of great help Ben Manganyi and McDonald Lelifi. It has been so frustrating as you have to go via the call centre to get to these two people. I cannot stress the unprofessionalism of those that work at the call centre it is one of the most embarrassing state organizations I have ever experienced in my life!!! And to no avail my problem is still and query that will be attended to whenever they see fit. Not every person can go to Pretoria and sit in a line for an entire day and still not be helped . I cannot stress the absolute frustration of waiting for someone to attend to you and then getting the phoned slammed. I am not impressed, I spent close to R1000 ( I paid twice) to obtain a sanc receipt for 2017 and still did not receive it and I am expected to now payment R1800 of restoration fees for their error. Unbelievable!!!!
0 replies
Review Distribution
5 Star
3 (60%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (40%)