JB
Jo B
Active since Mar 2009
10
Reviews
0
Industries
Reviews
10 reviews1 month ago
This review is for Ben W, the contractor that does the ONT installation for MetroFibre
This review is for Ben W, the contractor that does the ONT installation for MetroFibre. He is very professional, he was earlier than expected and explained everything in such a way that I understood the setup.
1 reply
3 months ago
Great online purchase and delivery time
Not only did I get the tools from them at better prices than any of the shops in Pretoria, I got it delivered in two days. Thanks great service
0 replies
68 months ago
Wimpy Mayville mall Pretoria, great food, great service
The service and food at the Wimpy in Mayville mall, Pretoria is always great. I've been to the Wimpy at Hartebee****rt (think it is Kosmos) and although their service is great their food isn't, I would much rather go to the one in Mayville mall
0 replies
68 months ago
Thank you Confidence Keupilwe for the great service
I ordered my sim card directly from Rain and somehow the person who had to put the sim card in the little envelope, switch mine and another clients. My card ended up going to Harrismith instead of Pretoria. I emailed Rain as I also mailed the delivery company to find out why is my sim card going in the wrong direction and did not hear back from them. Confidence Keupilwe from Rain phoned my to assist and I got such great service from her, if it wasn't for her great service, I would have cancelled my contract with Rain.
1 reply
68 months ago
Take-a-lot delivery company service stinks
This review was going to be positive, but due to their incompetent delivery system I cannot give them a great review. It took them a month to replace my broken Phillips blender. I would have been happy about the fact that Phillips was so darn incompetent with their service as it took them almost 10 days to replace the broken item. What made me furious was that it took the Take-a-lot delivery company 13 days to deliver my replacement blender. I handed it in at Wonderboom Junction, I would have been okay collecting it at the same place. Take-a-lot needs to look at another delivery company as the one they currently use stinks.
0 replies
75 months ago
APPALLING SERVICE
I am very frustrated with the level of NO service from your company and that I had to resort to add my frustration to Hellopeter. How can you start selling products when you don't have your house in order. You need to fix your customer self-service website and get someone who knows what they are doing to test the site. I have a 30Gb Anytime cap and my Anytime data shows 44.5043. My night data yesterday still showed 30Gb cap and whatever I apparently used during this month under the nighttime data and today they both shows 0Gb. I have spoken to your whatsapp team on this on 17 March already and well what can I say, the last word from them was...."kindly afford us some time to look into this will revert back shortly with feedback"...I would have thought shortly means a day, this is 3 days later...still waiting for them. O yes and on 17 March I got hammered with sms messages saying that I've used up 80% of my data. This happened on the 18th as well started at 00:11 (sending them every hour) and then at 08:13 received a message saying it's at 90% and then miraculously at 09:11 it went back to 80%. How do expect people to stay with your company when Afrihost and Axxess is offering the same monthly deals and better service. I also had to keep on requesting for you to send me my invoice and eventually received my March invoice 19 days late...well at least I finally got it.
3 replies
80 months ago
Hisense South Africa, VERY BAD SERVICE
On 30 September 2019, I contacted Hisense South Africa via email about my television that is broken, they replied quickly and on 3 October told me that a technician will be coming around. AND THIS IS WHERE EVERYTHING WENT DOWNWARDS. The technician came to check my tv set and told me that my tv is too old (it is not even 4yrs old!!!!) they don't have parts for it and he left without fixing it and he couldn't take it with as it did not fit in his vehicle. Eventually on 16 October 2019 another technician came out and took the television set to be repaired. It is now 29 October 2019, Nastassja from the helpdesk are not replying to my emails anymore and I am still without a television set.
0 replies
118 months ago
Unacceptable
<p>I went to the Telkom centre at Wonderpark to request a landline rental installation. The lady then requested R700 deposit because according to her my score was low. I would like to know how I can have a low score when I've had a Telkom 8 10Gb +10Gb contract for more than 4 years (acc nr ********** 71) with a good payment record. My wife told her that she previously had the ladline rental on her name but that she cannot produce her id as it is gone but can give her, her South African passport and she said No it is not acceptable. So my question is.. Do you want customers or NOT? I want a landline installed at my new address and I am not paying your deposit.</p>
1 reply
134 months ago
Great service at JD Wonderpark Mall
On 3 June we went for brunch at John Dory's and was taken to our table by a young lady called Melody/Melony. This was such a great experience this young lady gave us excellent service, thank you. This is not the first time we've used this restaurant and during our previous visits got the same quality service. Thank you to the staff and management from JD Wonder Park for such a pleasant experience.
1 reply
134 months ago
staff at Wonder Park Mall VERY bad attitude
Two days in a row, we had to go to this Pick 'n Pay and experience their bad attitude toward customers. On the 7th we got to the till to pay for 3 items, and was 2nd in the queue, the lady in front of us was another staff member from PnP who was busy withdrawing money, she finished and we moved to the till and Ivy just ignored us. My husband then asked her what the problem is and she replied she was waiting for the supervisor. He then moved over to the next till. He then got stuck as the customer at the till had a problem with one of the items. We just stood and waited. Ivy finally called out to the supervisor who just looked up at her and then continued with what she was busy with. The packer finally walked over to my husband took the 3 items from him and put them in front of Ivy who finally rang them up. She had NO problem with her till as the supervisor never came over to reset or do anything with her till. My husband unfortunately had to buy something from this store the next day again and got the same bad service from another person at the till. THE WORST IS THAT WE DRIVE KILOMETERS TO PNP AND FROM NOW ON WILL RATHER GO TO CHECKERS HYPER AS IT IS 5 BLOCKS AWAY
1 reply
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
1 (10%)
2 Star
2 (20%)
1 Star
3 (30%)