ST
Shelly T
Active since Apr 2009
181
Reviews
0
Industries
Reviews
181 reviews1 month ago
SHOCKING SERVICE - DON'T BUY FROM CLICKS ONLINE!!!
On Saturday, 09/05/2026, I purchased an electrical appliance from Clicks Online. On checking this morning what the status of my order was, it reflected that my order was still "processing". I then not only sent an email to the Clicks Customer Service, but I also called them. The lady I spoke with at Clicks Customer Service told me that I could just go into the store and collect my order. On getting to the store, Clicks Gordons Bay, I was told that they needed a pin before I could take the item which I had ordered. On telling the person at the till that I did not have a pin, the lady initially didn't want to give me my order but eventually, reluctantly gave me my order. I believe that this is extremely bad service and I definitely wouldn't recommend that anyone buys from Clicks Online.
0 replies
1 month ago
DSTV CUSTOMER SUPPORT ARE USELESS AND NON EXISTANT!
I logged into my DSTV account using my laptop today and then tried to change my email address. Despite this, I was unable to change my log into DSTV using my new email address on my laptop. I managed it just fine on my cellphone, but on my laptop it would not work. Despite having an online discussion with their so called Customer Service Agents for easily 30 minutes or more, it would not work. The Customer Service Agent kept on telling me to use a different device. I don't know how many devices they think that I have. I want to be able to log into my DSTV on both my laptop as well as on my cellphone. I don't know how difficult that is for someone to understand. No wonder millions of people how cancelled their DSTV subscriptions.
0 replies
2 months ago
DISCOVERY INSURE ARE A BUNCH OF CLOWNS AND DON'T KNOW WHAT THEY ARE DOING!
My short term insurance policy is due for a premium increase tomorrow, 01/04/2026, yet I have two different premium amounts on two different policy schedule for exactly the same thing
2 replies
3 months ago
BOSCH STAFF DELETE CUSTOMER'S EMAILS WITHOUT READING THEM!!!
Bosch Home Appliances are obviously not interested in customer service based on the fact that a person in their company has deleted two of my emails without reading them. If this is the level of service that Bosch give to their customers, then I am definitely NOT interested in dealing with them or having any of their products in my home!!!
1 reply
5 months ago
DSV COURIERS ARE UNRELIABLE. DON'T USE THEM!!!
My company is a small business situated in the Western Cape. We regularly order from our supplier who is based in Centurion, Gauteng. If we place our order with our supplier on a Monday morning before 12:00, DSV generally collect that same Monday and then deliver to us on the Wednesday during the course of the day. As per normal, I placed my order with my supplier extremely early on Monday morning, little realizing that DSV were not going to collect my order and therefore, the stock which I should have received today, 31/12/2025, was not received. As a result, I had to go and spend extra monies to try and find the stock which I needed, to get me through today, tomorrow and Friday morning. According to my supplier, DSV's excuse was that they didn't have vehicles available to pick up my order. Really DSV. You are a courier company. Can you not come up with a better excuse then the feeble excuse about not having a vehicle available. You have now impacted my business negatively and cost me unnecessary expenditure for stock which I should have had and which I had already paid for.
1 reply
9 months ago
CLICKS KEEP THEIR CUSTOMERS ON HOLD AND DON'T SEND PROMISED EMAILS CONFIRMING ORDER!!!
I purchased two items from Clicks online this morning - at 10:52 and paid immediately for my order. When tracking my order, I received a message stating that an email had been sent to me confirming my order. It is now approximately more than 5 hours later and I am still waiting for my confirmation email. In addition, I am currently online with Clicks Customer Support, but have been waiting more than 6 minutes already for Noxolo to respond to my query. Really Clicks, is this how you treat your customers?
0 replies
9 months ago
DISCOVERY INSURE APPOINT ANY ASSESSOR IRRESPECTIVE OF WHAT THE PRODUCT IS!!!
I logged a claim with Discovery Insure as my HP Officejet printer was giving me an error message. Discovery Insure appointed Appliance King to do the assessment of my printer however, based on the number of bad reviews on hellopeter.com, I called Discovery Insure and requested a new assessor. I was then advised that Discovery Insure had appointed a company called Boman to do the assessment. Shortly after hanging up the call with the call centre agent, I called Boman, only to discover that they are a power tool company and was advised by a person working at Boman, that they do not do assessments on printers. I then called Discovery Insure AGAIN, and spoke with Celeste. After being unhappy with Celeste's responses, I asked to speak to her team leader or a manager, and typical of call centres, they use the excuse that the team leader / manager is not available. Why is it, that a customer cannot speak with a senior person when unhappy with a call centre agent?
2 replies
10 months ago
VODACOM MAKES CUSTOMERS DATA DISAPPEAR!!!
I have Vodacom fixed LTE at my house. I am supposed to get 600GB per month which refreshes on the 1st of every month. On checking my data in my Vodacom app on Saturday morning 02/08/2025, I noticed that there was only 477GB of data left. Bearing in mind, that on Friday 01/08/2025, I was away from my house for approximately 8 hours. In addition, I was asleep for easily another 8 hours on Friday night. That means that in a 24 hour day, Vodacom made 123GB of data disappear in a period of 8 hours. In my mind, this is impossible! I called the Vodacom call centre on Saturday morning 02/08/2025, and the lady I spoke with advised me that she had credited my account with the 123GB of data however, on checking this, the data was never credited to my account. Since calling the Vodacom call centre on Saturday morning 02/08/2025, I have also emailed Vodacom’s Customer Care department three times, and all three times, I have been ignored and not received any response from Vodacom. In addition, I put a post yesterday, 05/08/2025 on Vodacom’s FB Messenger, and only got a call back due to the fact that I threatened to log a complaint with the ISPA. I am still waiting for the person I spoke with to come back to me. It seems like there are no ISP’s that can be trusted to be honest with one’s data these days, and everything is just a money making racket and an attempt to treat the customers like idiots!!!
2 replies
12 months ago
MWEB ARE USELESS AND ***********!!!
I had MWeb LTE with their "free to use" router for a while, but I was unhappy with the line speed I was receiving and Mweb's price increase for what I was getting, so I cancelled my service and returned the "free to use" router on 25 March 2025, via courier, to the address which MWeb provided to me. On 24 May 2025, I received a statement from MWeb reflecting that I now owed R1650 for the router (which I had already returned via Postnet, in March 2025). I submitted an email to MWeb and received a returned email with the reference number MWB31337078 stating that I would be contacted within 24 - 48 hours. To date I have still not been contacted and I am still receiving statements from MWeb stating that I still owe them for the router. This is reflecting badly on my credit score and if MWeb don't fix this with immediate effect, I will take this matter to the Consumer Ombudsman
0 replies
12 months ago
VODACOM ARE TAKING DATA WHICH I HAVE PAID FOR AND NOT USED!!!
I have a 10GB anytime mobile data contract with Vodacom. From 05/05/2025 to 10/05/2025, I noticed that 6.5GB of data was used on my wi-fi contract, except it wasn't me and no-one else has access to my password. Then again on 22/05/2025, I purchased a 6GB data bundle and within 3 - 4 hours, the data was gone. This is totally impossible. I tried to call Vodacom's call centre today, but they are totally useless and *********** and all they do is repeat the information which I have already given them. Vodacom are taking my data which I have paid for!!!
5 replies
Review Distribution
5 Star
16 (8.839779005524862%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
17 (9.392265193370166%)
1 Star
148 (81.76795580110497%)