SN
sunita N
Active since Oct 2016
57
Reviews
0
Industries
Reviews
57 reviews4 weeks ago
Disappointed!
I visited the Eastrand store today and was very disappointed. A certificate for drivers license clearance cost R150. The other optometrists at the Eastrand mall charged R100. However Eastrand store requested the amount of R150 with no valid explanation This was for a pensioner. When I requested a receipt it took awhile to be processed.
0 replies
4 weeks ago
Mistreatment of Pensioners
I have been a client of FirstRand for years! Today I could get my ID Copy verified for my driver license as FNB as I was told there is no commissioner of oaths to complete this. How does FirstRand complete FICA? Is this how pensioners are treated? The branch at Eastrand Mall was not busy
1 reply
4 weeks ago
Unfairly Treatment of Pensioners
A customer for over 20 years and could not verify an ID Copy at Eastrand Nedbank. The manager refused to assist me at Eastrand Branch. I explained that the ONE ID Copy was for my drivers license and the MANAGER refused to assist me. How do you do any FICA checks? How can you let a pensioner be treated in this manner? Manager was sitting on a call and the branch was not busy!
0 replies
2 months ago
Disappointing & Frustrating Service
An order was placed for Blinds and payment was completed on the 24 March. Installation was to take place today however the blinds are not ready. To date I have not received confirmation of Installation date & time. I have to constantly follow up with no response received.
0 replies
3 months ago
Unfair TCF Practice
A complaint was logged & ignored for over two weeks. Thereafter a request for a response to be in writing & was ignored as well. Miway has failed to deliver service in terms of TCF. The policy was renewed without any contact and furthermore both vehicles on the policy has been deprecated but no extend warranty was considered nor the client informed thereof.
1 reply
14 months ago
The worst Car Rental Company in SA
On the 12 Feb I rented a vehicle which was returned on the 13 Feb. The experience from this date with this company; has been a constant request for further funds. Now three months later once again more money requested anf my card just blantly debited with amounts. 1. What was advertised and quoted was not the payment that I eventually had to pay. 2. Petrol tank was not even over the limit that a daily allowance but once again my card was debited. 3. Today no proper information received but a traffic fine which I need to pay. I will never rent a car from this service provider. Avis is still a better option!
0 replies
24 months ago
MISTREATMENT OF PENSIONER
On the 8 June 2024 I went into Nedbank Bedford and completed a transfer to another bank. I was told that the transfer would take three business days. HOWEVER today I find out that the transfer did not take place. The Bank Manager refused to assist me in trying to resolve the matter!!! My account with NEDBANK is over 40 years old. As a pensioner I constantly have issues when visiting the branch. Bank closing times specifies 1pm HOWEVER the bank closed before 12. This matter will be escalated to the Regulator as Management at Beford disrespected me!
0 replies
31 months ago
MIWAY SA WORST INSURANCE COMPANY: UNFAIR TREATMENT OF PENSIONER
MIWAY "EASY & FAST CLAIMS". It does not exist! A claim was initiated months ago but to date has not been paid. The MIWAY claims department delayed the Claim due to MIWAY's service provider being unprofessional and not delivering on the service request. The MIWAY employee dealing with the matter has since resigned. After following up with MIWAY Claims department. The MIWAY Claims department escalated the claim to the MIWAY Disputes on the 5 October 2023. MIWAY Disputes have not responded to the matter as yet. To date there has been no response from MIWAY. I have to constantly follow-up. Is this how MIWAY clients are treated? Does MIWAY take months to pay a claim? There has been no response received to email correspondence to date.
2 replies
31 months ago
MIWAY SA WORST INSURANCE COMPANY: UNFAIR TREATMENT OF PENSIONER
MIWAY "EASY & FAST CLAIMS". It does not exist! A claim was initiated months ago but to date has not been paid. The MIWAY claims department delayed the Claim due to MIWAY's service provider being unprofessional and not delivering on the service request. The MIWAY employee dealing with the matter has since resigned. After following up with MIWAY Claims department. The MIWAY Claims department escalated the claim to the MIWAY Disputes on the 5 October 2023. MIWAY Disputes have not responded to the matter as yet. To date there has been no response from MIWAY. I have to constantly follow-up. Is this how MIWAY clients are treated? Does MIWAY take months to pay a claim? There has been no response received to email correspondence to date.
1 reply
40 months ago
Mistreatment of Loyal Customer
I have been a loyal customer for over twenty years. Recently I experience such mistreatment that I am considering changing banks. I dont always draw cash at the tellers and had to due to unfortunate circumstances. Upon entering Mall of the South Standard bank, I was told that I should use the atm but when I requested to use the Tellers the lady at enquiries directed me accordingly. The teller inform me that he could not assist me as its the policy of the bank that only withdrawals of R10 0000.00 are allowed. Thereafter I requested to see the manager but I was told that I will be assisted however there would be a penalty fee for drawing the cash. I was charged R300.00. There are no signs in the branch stipulating that tellers will not assist withdrwals nor limits of these withdrawals. Furthermore a standard bank staff member completed a deposit of R600.00 at the tellers. South Africa is known for its crime especially ATM theft. Why should customers be penalize for choosing the way we draw our money? Standard bank should place proper signage if the bank chooses to not provide a service to its customers
1 reply
Review Distribution
5 Star
1 (1.7543859649122806%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
56 (98.24561403508773%)