Active since Oct 2016
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4 reviews2 months ago
Kauai sunninghill review 28-03-2026
Review of Kauia – Sunninghill Branch I am extremely disappointed with my recent visit to the Kauai store in Sunninghill. The attitude of the staff and the overall cleanliness of the store were unacceptable. My wife raised a concern about flies sitting on open food to the cashier, who simply ignored her. This lack of care for customer feedback was shocking. Even more disturbing was the hygiene in food preparation. I witnessed staff opening a 7kg bag of carrots and juicing them directly without washing or cleaning. The knife used to cut wraps and vegetables fell on the floor, was picked up, and used again without being washed. A carrot that fell on the floor was also fed straight into the juicer. This is highly unhygienic and unsafe, especially for a food establishment serving paying customers. Such practices show a complete disregard for basic food safety standards and customer health. I will not be returning to this branch, and I strongly urge Kauai management to address these serious hygiene issues immediately.
0 replies
8 months ago
Beware of OUTsurance
To Whom It May Concern, I am compelled to place on record my profound dissatisfaction with the manner in which my insurance claim has been assessed, finalised, and ultimately repudiated. The handling of my matter reflects not only a disregard for the contractual obligations owed to me as a policyholder but also a deeply concerning reliance on pre-scripted and generic justifications designed to nullify legitimate claims. I have been a loyal client for over eleven (11) years and, during this period, have made a mere three claims — a clear indication that I have never abused my cover and have consistently honoured my obligations by paying premiums timeously. Despite this loyalty, the treatment I have received is nothing short of dismissive and unjust. Two of my claims under the building cover were rejected on the grounds that the alleged damages were “maintenance issues.” One such example is particularly egregious: a garage door which was less than four (4) months old, brand new, and for which I have invoices proving its recent installation. To classify this as a “maintenance” issue is wholly unreasonable, arbitrary, and without factual or legal foundation. Most recently, following a severe storm, I lodged a claim for significant property damage, including a cracking boundary wall, a cracked concrete slab, and consequential leaning of my thatch lapa. An assessor and a thatch specialist attended the premises, yet the claim was again repudiated. The justification offered was that the wall was “too high” and that the damage was “gradual” rather than storm-related. This position is untenable. The property was purchased in its existing condition, and it is patently unreasonable to penalise me for construction predating my ownership, while at the same time ignoring the proximate cause — the storm itself. When I sought clarity from the assessor regarding the imminent risk of collapse, I was informed that, should the wall fall, the claim would once again be denied on the grounds of “lack of maintenance.” This circular reasoning ensures that, no matter the circumstances, the insurer is shielded from liability, leaving the insured entirely unprotected despite having comprehensive cover. What is most alarming is that every major component specifically listed under my comprehensive building cover — namely the boundary wall, the thatch lapa, and the swimming pool — has been systematically denied. This amounts to a complete failure to honour the core provisions of my policy and renders the so-called “comprehensive” cover effectively worthless. The consequences of this approach are dire. Should the boundary wall collapse, it will inevitably cause the lapa to collapse, leading to further damage to the swimming pool. I hold a comprehensive building policy explicitly covering these three items, yet when an event of damage occurs, I am presented with nothing more than contrived, pre-formulated excuses to evade responsibility. This conduct undermines the very essence of an insurance contract — the promise of indemnity when the risk materialises. It is both legally and ethically indefensible. As a paying client, I cannot accept such treatment, and I reserve all rights to escalate this matter, including but not limited to lodging a formal complaint with the relevant ombudsman, pursuing legal recourse, and recovering any damages occasioned by this breach of contract and bad faith conduct. Yours faithfully, Sarfaraaz
5 replies
39 months ago
Glenvista Virgin Active Theft
Virgin Active Glen vista is full of thieves. I had my locked locker broken into at 9 am in the morning which had a pad lock on. i opened a case and when asked for the footage i was told i cannot get the footage. bear in mind only a handful of people were in the gym at that time. It seems that when its time to assist their clients they dont really care. i dealt with there brokers who are i think is a bunch of crooks if you ask me. they claim they will not take responsibility even thou my locker door was broken to gain access. Whats the point of paying these expensive fees if you are not safe, your belongings are not safe hell even your car is not safe. When it comes to collecting your membership fees then they are very fast but when you have an issue then no one is willing to help. I have been with you guys for over 8 years in various different locations paying for 4 members all this time. its really sad how you treat your clients.
0 replies
117 months ago
Haagen-dazs Mall of Africa
<p>On the 09 Oct 2016 @ 14:00, i went to buy an ice cream accompanied by my wife and kid. i was second in the line which i waited over 10 mins in. There was a white guy serving the person before me who happened to be white. Once she finalised her purchased and left to pay, the White guy skipped me and went to help the White lady after me.Im in utter disgust how he even looked at me telling me i will help you next even thou i was there first.. Im not sure if it was because i wasnt white enough to be served in the order we came in, this White guy is digusting with the way he treated my wife and i. I will not be visiting this store again.</p>
0 replies
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