Active since Mar 2015
10
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0
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Reviews
10 reviews27 months ago
TERRIBLE! AVOID AT ALL COST
AVOID at all costs. They are terrible. We booked almost an entire year in advance. We're a group of 3 couples. We booked our rooms next to each other. Every time they send a confirmation, they change our room numbers without our knowledge. They added extra rooms to our invoice without us knowing. We managed to get our original room back. And now, almost one week before the the cruise, two out of the three couples have our room numbers changed again. I will NEVER recommend MSC cruises to anyone. They are useless and their customer service is terrible. I don't know how many times we've been going back and forth with them to fix errors and changes that they keep making to our booking without our consent.
0 replies
38 months ago
AVOID AFRIHOST AT ALL COSTS
The worst customer service ever. Since the moment we signed up with them you've had this ongoing issue of our internet dipping. Not disconnecting, just dipping. But when it dips we get kicked off all online applications running. We've logged tickets which they just keep closing without resolving. This month I logged a cancellation on the services because its been 6 months with no resolution. Not even an answer on why we are experiencing issues. Since we logged the cancellation, our internet has become much worse in our last month. We paid for 200/200 line. Currently only reaching about 70/100.
0 replies
55 months ago
Good Customer Service
I've been with Packet Sky a little over a year now, and I'm very happy with their services. Their technicians are very good and respond timeously.
0 replies
55 months ago
Employees Don't know their own T's and C's
There business account managers have no clue what they are doing. Advising incorrectly resulting in us being charged penalties; even though we gave notice according to their advise. Their top management is also not willing to admit their guilt and faults.
1 reply
66 months ago
Faulty hard drives installed by Evetech on 4 brand new laptops.
Worst customer service. Our company purchased many laptops from them. The ones where we chose a hard drive upgrade all have issues. Every single laptop where we requested an upgrade has faulty hard drives installed. When we queried repairs we were told that we need to contact the manufacturer ourselves directly because they warranties and "they have the necessary tools, skills and experience to assist you fully." If I could rate -5 stars I would.
0 replies
73 months ago
No Communication and Non Existant Customer Service
My last message from them was "Let's see if we can get this installed for you on Monday. We will be in contact". Today is Monday, and when I queried this, they told me that they sent a cancellation request to SADV. No communication from them. I will never recommend them to anyone. Instead of providing proper service to customers, it's literally like the customer has to beg them to give them money.
1 reply
76 months ago
Unreliable, no responses, false advertising.
They do not respond at all. If they do it's because you followed up more than two times with them. I have followed up twice already and still no response. They are not reliable at all. They make all these nice promises to you, but when you actually need to get a hold of them or query something, no one responds to you. I do not recommend them to anyone.
1 reply
77 months ago
Petty, no service, AVOID
Don't respond to emails. They are quick to demand deposits be paid before you move in, but once you move out you get no resposes via email. FYI for other tenants that are moving out. According to the Rental Housing Act, if they are happy with inspection and had no claims. They need to refund your deposit within 7 days of lease expiring. (this is with interest as the act states that the deposit must be invested. You are entitled to all the interest earned on your deposit). I am referring to the owner of Guiomichel Estates. The agents I've worked with from there were all lovely, but the owner is extremely petty.
0 replies
80 months ago
Excellent first time service
I was assisted by Thabiso Dibakwane. I am very happy with the service provided to me thusfar. The process isn't completely done yet, but I believe I will be helped shortly.
1 reply
118 months ago
"We can't be held liable for selling you worms"
<p>I discovered LIVING, MOVING WORMS in the chocolate I bought. When I went back to complain, they told me that there's nothing they can do, because they aren't the ones who produced the chocolate and that I must go to the supplier. But they are the ones who sold it to me. That means that they CAN be held liable, because they are partially involved. Aren't they supposed to pay for damages? Then one of their employees still has the decency to make jokes about the situation. "You must eat it, it's yummy." This is extremly digusting customer service. Please pull your **** togther and train your staff properly to handle situation like this. </p> <p> </p> <p>I have a video of the worm moving in my chocolate if anyone needs proof.</p>
1 reply
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)