FR
funani R
Active since Sep 2016
31
Reviews
0
Industries
Reviews
31 reviews3 weeks ago
Very Poor customer service
Good Day I place an order via uber eats. I tried calling the store 10 times with no response to give them instructions of my order cos the last I ordered and put intructions on ubereats they suggested I call cos they dont see Ubereats instructions. Now how do I get hold of them if they cant pick a phone. Kind regards Funani 0723954035
0 replies
10 months ago
Multiple Honouring Fees
Good Day I have been using standard bank for years, and been happy with the service. I woke up to a surprise of honouring fees, a lot of them and I don't understand. All the money in my account is now going to standarbank for fees.
1 reply
13 months ago
Poor service and poor communication
Good Day My daughter sent a request to withdrew all the money in March. Even today on May she is still waiting for the money. When she call she get to be told she did not complete the form correctly. How will she know if you don't tell her. Would someone please attend to her request as he calling Fairheads is not working. She was last told the money will be in her account on the 15th on May. Nothing yet and no communication.
1 reply
13 months ago
Very slow process, on acs after logging a complaint
Good Day My daughter withdrew all the funds due to struggling with fair heads when it come to making payments to her. Its been 5 weeks and no update from fairheads. Would someone please attend to her. Mulisa Nembahe Ref: FAI-NEMBMM8
1 reply
15 months ago
Very Poor service over and over again
Good Day My question is does Fairheads only pay when one has logged a complaint? My daughter sent an email asking for money on the 21st February 2025. Friday the 14th of March my daughter called Fairheads to follow up her request. She got promised that someone will call her on friday but no one called her. Doesn't the process take 10 to 15 working days? If not please change your automatic response messages. When my daughter followed up it was the 16th working day. Mulisa Nembahe 078 789 0724
1 reply
16 months ago
Process taking too long vs what it specified
Good Day Not happy with the service at all. On the 7th January 2025 my daughter sent an email to Fairheads on how she would like to receive money every month since she doesn't want to withdraw the lump sum.- No action from Fairheads today on the 7th February 2025. On the 14th she was suppose to register at the university an she was told to use her own money and she will get the money after 10 to 15 days. Still nothing On the 17th she sent another email requesting for money. Still nothing. Seeing the pace of how faireheads operates she decided to request for more money on the 3rd February since all her request are taking forever. Mulisa Nembahe 078 789 0724
1 reply
24 months ago
Great customer service
Good day Today I called the Standard Bank contact centre and the lady who helped was way too competent. Kudos to Fezeka Maqhina. We as customers we need more people like you. I bet you love what you do.
1 reply
61 months ago
Great Service
Good Evening I just want to give kudos to Joyce Phiri at fourways crossing. She loves her work and give customers great service. We need more people like her. Keep it up Joyce Phiri....Standard you are lucky to have her as part of your team
1 reply
67 months ago
Amazing service.
Good Day I would like to thank your team for their excellent service. I ordered my daughther clothes on cotton on online store on the 25th of November and i received them on the 27th of November. Keep up the good work! Funi.
0 replies
Review Distribution
5 Star
7 (22.580645161290324%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (9.67741935483871%)
1 Star
21 (67.74193548387096%)