Active since Jun 2016
40
Reviews
0
Industries
Reviews
40 reviews1 month ago
Legal action to vodacom
Dear Mr. Shameel Joosub and Vodacom Executive Team, I am escalating this as a final demand before legal action. Vodacom has breached my warranty, damaged my property while in your care, and caused me ongoing business loss. 1. Timeline of facts 17th March 2026 reference: 21172116 I Submitted my Samsung Galaxy S25 Ultra to the centurion store for warranty repair. Fault: power issue only. 24th March 2026 Vodacom returned device with NEW faults: audio failure, display defect, alert/notification failure, back cover unsealed, S-Pen non-functional. Original power issue unresolved. 30th March 2026 i Re-submitted immediately due to Vodacom’s damage. Reference: 21178982 20th April 2026 my Device is still with Vodacom Advanced Repair Centre. 1 month + with no resolution. Agent "Oga" states only "we need more time" and "nothing else can be done". 2. Vodacom’s breaches 1. *Consumer Protection Act 68 of 2008, Section 56(2)*: I elected repair. Repair failed and has not been completed in a reasonable time. I am now legally entitled to a replacement or refund. 1+ month is unreasonable. 2. *Negligence*: Vodacom returned my phone in a worse condition than received. Damage occurred while in your possession. 3. *Breach of service*: This is a business line, No loan device issued despite repair >7 days. I am losing income daily. 3. Resolution demanded I require the following *IMMEDIATELY* from date of this email. 1. Immediate replacement with a brand new Samsung Galaxy S25 Ultra, same colour/storage. If no stock as mentioned by Oga then i want the s26 ultra brand new sealed, 2. Compensation for proven business loss from 30th March 2026 to replacement date. 3. Written confirmation of fault and apology for negligence. 4. Next steps if ignored If not resolved by 21st April 2026 I will without further notice: 1. Lodge formal complaints with ICASA and the National Consumer Commission, citing Section 56 CPA. 2. Proceed with legal action in the Small Claims Court/Civil Court to recover replacement cost, consequential business losses, and legal costs. All calls, emails, and repair notes are documented. My details for actioning Name: Ebrahim ID: 8511305011080 Contact: 0795276325 Account/Contract: Device: Samsung Galaxy S25 Ultra Repair refs: 21178982 unrepairable. Store: centurion store. Teams manager: Oga using landline : 0115751460 and 0821944 I await your Executive Customer Relations team’s call within 24 hours to arrange immediate replacement. Regards, Ebrahim Abdoola 0795276325
6 replies
2 months ago
Vodacom damaged my phone
On the 17/03/2026 i booked my s25 ultra for repairs as it just went blank, they changed the motherboard and i got it back after 7 days. One day after using it i noticed the s-pen has stopped functioning. You'll fix one thing and break the other? And dont test it properly? This is rather unprofessional as i use this phone for work and this is a very big inconvenience. I hope vodacom can sort this out as of utmost urgency. Job no: 21172116
5 replies
5 months ago
Disgusting service southern sun cullinan hotel capetown
I embraked on my family vacation with southernsun yearly december times as i get the best service from southernsun hotels. However as and when i came for my trip this time to the southernsun cullinan hotel i was not treated with professionalism and nor was i treated with that home feeling, and for being a platinum holder i take this very seriously!!!! I arrived 27th December 2025 and when given my room by the lady she was not welcoming at all. I was given a room on 1st floor with a view that made me question my stay. I told her i want a great view and a memorable stay and she responded that this is all she has. Immediately i went down stairs and demanded another room to which another gentleman more accommodating at the counter assisted me & gave me the 3rd floor with a slightly better room but the lady that assisted me first looked at us as if we were the problem!!! The beds were horrible with 2 double beds. No space at all to enjoy. The cleaning was pathatic as everything was done top top just to make the beds and replace the towels. My wife had to demand they wipe and vacuum and that too made the staff members upset. When we spoke to reception about the problem they just say we will send some1 up. They dont even check to see if we happy or is everything soughted by calling back. I am a platinum sunrands holder and i bought from room service plenty times to which i did not receive a 10% discount at all and upon checking out the hotel on the 3rd January 2026 i had to pay a 1% tourism levy with my laundry service and parking and was not told i could pay using my sunrands and nor was i given a 10% discount. I paid a total of R1048.00 and i am furious for the lack of communication from hotel staff as tgere was no communication behind the desk as to whether i want to use my sunrands or not. I demand southernsun reimburse me the R1048 and can collect my statement from the hotel of R1048 and deduct it from my sunrands. My room number was room 314. Name: Ebrahim Abdoola ID No: 8511305011080 Cell no: 0795276325 I am utterly dissapointed and expect a refund of that statement and the amount to be deducted from my sunrands. The hotel did not even put my sunrands account number doen upon checking in. I would like to know if my points will be allocated accordingly and i demand my refund. Collect the statement and refund me accordingly and use my sunrands to pay for the statement. Reimburse me accordingly as well using the room service as well from 27th dec 2025 until 02nd Jan 2026 for my 10 i earned with southernsun and was ******!!! If the staff were professional enough to give me the option to pay using sunrands than we wouldnt be here. I expect a quick response Regards Ebrahim 0795276325
1 reply
7 months ago
Fnb private banker julian kgadebe disgusting service
Private wealth banker pathetic service! Saturday 01st november 2025 i called my private banker julian kgadebe with regards to *****ulent activity happening on my account. Until now 03rd november i have yet to receive a phone call or even an email regarding my concern. I sent him a message as well stating he needs to call me urgently. Very disgusted as a private wealth client to be having an *********** banker as julian kgadebe.
3 replies
7 months ago
Hopeless and ****s wild earth tv
Hopeless and unprofessional. I am asking a question via whatsapp whilst they are live but i am getting no response for weeks. What a waste of a tv show and ****s My number is 0795276325 & i am whatsapping them from this number but no responses
0 replies
9 months ago
Marc jackson southern sun
Marc Jackson of time sharing. A rather unprofessional sales person & advisor. I enquired about a stay at beacon island platternburg bay and i got intouch with marc. Marc sent the info required for me to choose options on my stay. Everything going so smooth and suddenly upon receiving my rental accommodation quotation which only allowed me 24hours to hold my spot or loose the room. I emailed marc informing i have been last to capetown over 20years back and i would appreciate his advice on my trip of which airports to travel via coming from johamnesburg and i asked if i could have my room kept for me another day until his advice was given so my wife and myself would plan accordingly and make the booking. I ensured after his advice i would make our booking the next day. These emails were sent before COB which was 16H20. Bear in mind i only had a day in which to keep my booking and i was in dire need of his advice since he is a timeshare travel agent with experience in this sector. Marc blatantly disregards my emails. I emphasized trying to reach out via emails twice that he needs to respond to my emails and he kept ignoring my emails until i sent a couple emails stating how unprofessional he is. Marc responds to tell me apologies for the delay amd this was a day later and it was AFTER i reminded him to respond to my emails. How unprofessional and arrogant can he be. I called him. He tells me on the phone that he is the owner of the timeshare and i can take my booking elsewhere. How arrogent. I emailed him before COB and the least he can do is inform me the next morning KNOWING i have a time limit to keep my rental BUT i have to remind him to reply to my emails. And with such arrogance he tries to dissapate his unprofessionalism and when he got caught in a web of lies he goes in to tell me take your business elsewhere or take it up with who you want as he is the owner. How arrogent and unprofessional can such an *********** human being such as marc jackson be. What a shame. A rather unprofessional person and a candidate that should know how unprofessional he is making his so called business affiliated with a giant company such as southern sun. Again what a shame!!! I want to let him know his arrogance has taken my family and i elsewhere and we will not be affiliated with arrogent people who refuses to acknowledge there wrong and have no people skills apart from custome care and knowing how to accommodate the client. This will further go all over social media!!!
0 replies
9 months ago
Marc jackson. Timesharing southern sun beacon island capetown
Marc Jackson of time sharing. A rather unprofessional sales person & advisor. I enquired about a stay at beacon island platternburg bay and i got intouch with marc. Marc sent the info required for me to choose options on my stay. Everything going so smooth and suddenly upon receiving my rental accommodation quotation which only allowed me 24hours to hold my spot or loose the room. I emailed marc informing i have been last to capetown over 20years back and i would appreciate his advice on my trip of which airports to travel via coming from johamnesburg and i asked if i could have my room kept for me another day until his advice was given so my wife and myself would plan accordingly and make the booking. I ensured after his advice i would make our booking the next day. These emails were sent before COB which was 16H20. Bear in mind i only had a day in which to keep my booking and i was in dire need of his advice since he is a timeshare travel agent with experience in this sector. Marc blatantly disregards my emails. I emphasized trying to reach out via emails twice that he needs to respond to my emails and he kept ignoring my emails until i sent a couple emails stating how unprofessional he is. Marc responds to tell me apologies for the delay amd this was a day later and it was AFTER i reminded him to respond to my emails. How unprofessional and arrogant can he be. I called him. He tells me on the phone that he is the owner of the timeshare and i can take my booking elsewhere. A rather unprofessional person and a candidate that should know how unprofessional he is making his so called business affiliated with a giant company such as southern sun. What a shame. I want to let him know his arrogance has taken my family and i elsewhere and we will not be affiliated with arrogent people who refuses to acknowledge there wrong and have no people skills apart from custome care and knowing how to accommodate the client.
2 replies
13 months ago
Horrible service
Such ********** service and ****s. I purchased my printer device on the 05th February 2025 and there was a special that if you purchase this product online you receive a students voucher upto R300 of which i filled the online form and until now 18th May 2025 i have not yet received my voucher. I even went into the store the week after to ask whats happening on my voucher and they told us it takes upto 2 weeks for a response. I am still waiting now over 2 months for my response. I want my voucher and if incredible connection cannot provide me with what was promised then i want a refund on my product.
1 reply
16 months ago
Wrong advertising
You just lost a sale due to wrong advertising hours was there to buy a watch at 8.45 thinking you close at 9 as stated on your business hours. But I guess you guys have a lot money and not interested in the business I was bringing as when I called you refused to help while u were inside the store no problem I'll take my business somewhere else as my voucher will expire.
1 reply
24 months ago
Mugg and bean raslow@55 lifestyle centre
I went to Mugg and Bean Raslouw lifestyle@55 lifestylecentre friday night 8:40pm to be exact for a cup of coffee and a cake. The doors were closed but the staff members were just sitting. There were only 2 customers in there. As i opened the door the waitress reluctantly tells me the kitchen is closed and they are cashing up WHEN the website says they close at 9pm. Google says they close 9pm. So why false advertise when you are closing and cashing up at 8:40pm??? Every other restaurant were open with customers and all are workong until 9pm BUT mugg and bean decides to close and cashup at 8:40pm because its cold and tge staff members are lazy to work. When i informed the manager the website says they closing 9pm, she arrogently tells me its time to cashup and tye kitchen is closed so we cannot help you. Disgusting for a friday night REALLLY!!! Mugg and bean should rethink how they operate or keep a close eye on what there sraff members are doing as they lazy to work until 9pm.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (2.5%)
2 Star
0 (0%)
1 Star
39 (97.5%)