

Pro Visions Books
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Excellent service and timely del My second year ordering from Pro Visions Books, and they absolutely do not disappoint. Once again, service was excellent and delivery perfectly timely.ivery!
1 reviews | Active since Jan 2020
Terrible customer service and late delivery of textbooks for school. They do not answer their phones. Textbooks were ordered on 2 January. Still no books , even though they have confirmed the one textbook has been sitting in their warehouse. The most frustrating thing, however is that one cannot get to speak to any of their employees. 1 star rating is being far too generous! I dealt with a very rude individual named Raeesa... Perhaps a Customer Service course would be beneficial?
1 reviews | Active since Jan 2020
Terrible customer service and late delivery of textbooks for school. They do not answer their phones. Textbooks were ordered on 2 January. Still no books , even though they have confirmed the one textbook has been sitting in their warehouse. The most frustrating thing, however is that one cannot get to speak to any of their employees. 1 star rating is being far too generous! I dealt with a very rude individual named Raeesa... Perhaps a Customer Service course would be beneficial?
1 reviews | Active since Jan 2020
I placed an order on Saturday 3rd Jan and received Thursday the 7th. Was updated the whole way through within those few days. Exceptional. Competitive prices too. Will definitely buy again. Thank you Pro Visions.
1 reviews | Active since Jan 2020
I placed an order on Saturday 3rd Jan and received Thursday the 7th. Was updated the whole way through within those few days. Exceptional. Competitive prices too. Will definitely buy again. Thank you Pro Visions.
1 reviews | Active since Jan 2020
I ordered a book online and paid as it was showing they do have IN STOCK. The turn around delivery/ courier waiting period is 1-3 days. It has been more that 7 working days and I haven’t received the book I ordered and paid for. I tried to contact them on their whatapp but they are ignoring me… that is their company whatapp where they need to interact with customers but they don’t bother to respond and giving feedback. I called the store today and spoke to some lady who told me that the book is suddenly out of stock!!! She advised the books may arrive mid month… that time the book is needed as in yesterday!!! I worked with online purchases before and I know they probably didn’t set aside / capture my online order on time and the book was sold to someone else!!! I want my money back
1 reviews | Active since Jan 2020
I ordered a book online and paid as it was showing they do have IN STOCK. The turn around delivery/ courier waiting period is 1-3 days. It has been more that 7 working days and I haven’t received the book I ordered and paid for. I tried to contact them on their whatapp but they are ignoring me… that is their company whatapp where they need to interact with customers but they don’t bother to respond and giving feedback. I called the store today and spoke to some lady who told me that the book is suddenly out of stock!!! She advised the books may arrive mid month… that time the book is needed as in yesterday!!! I worked with online purchases before and I know they probably didn’t set aside / capture my online order on time and the book was sold to someone else!!! I want my money back
1 reviews | Active since Jan 2020
Great service received, I had a query that was answered almost immediately. I placed my order in the afternoon and received it the following morning. I would highly recommend them, they were also the cheapest compared to other book retailers. Keep up the good work.
1 reviews | Active since Jan 2020
Great service received, I had a query that was answered almost immediately. I placed my order in the afternoon and received it the following morning. I would highly recommend them, they were also the cheapest compared to other book retailers. Keep up the good work.
1 reviews | Active since Jan 2020
@Pro Visions I appreciate your credibility and outstanding customer service. Fearing for my safety, I approached placing an order with you with scepticism. You, however, have demonstrated your loyalty. The book I ordered on February 16, 2024, was delivered on February 20, 2024.
1 reviews | Active since Jan 2020
@Pro Visions I appreciate your credibility and outstanding customer service. Fearing for my safety, I approached placing an order with you with scepticism. You, however, have demonstrated your loyalty. The book I ordered on February 16, 2024, was delivered on February 20, 2024.
Hellopeter has tracked Pro Visions Books across 21 reviews. Pro Visions Books hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Pro Visions Books? Write a review to help others decide.