PP
Premier Private Resorts
Verified Business
PP
AI Review Summary
Based on recent customer reviews, Premier Private Resorts is widely praised for its consultants who deliver patient, knowledgeable and personalised booking assistance. Customers consistently mention named agents who go the extra mile to secure accommodation, recover expiring points and resolve account queries with warmth. A recurring theme is long-standing loyalty built on trusted relationships with reservations staff. However, some members express frustration with the self-service website, difficulties finding availability during peak periods, and concerns around cancellations, refunds and account handling that have left a minority feeling let down.
Performance(last 12 months):
TrustIndex
8.1
Ranking
#7
in Travel Agencies
NPS Score
46
Recommended: Likely
Review Distribution
4.7|43 Reviews
Jul '25 - Jun '26
Recent reviews (43)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
27 Feb 2026, 06:24
Excellent Holiday Club
I've been with PVC for many years and have just absolutely never been disappointed with the service. It is the best holiday club ever. The excellent service I received from Melvina Sewpersad this morning just confirmed that again this morning. Thank you
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Anonymous
1 reviews | Active since Jan 2020
27 Feb 2026, 06:24
Excellent Holiday Club
I've been with PVC for many years and have just absolutely never been disappointed with the service. It is the best holiday club ever. The excellent service I received from Melvina Sewpersad this morning just confirmed that again this morning. Thank you
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