PH
Point Hardware
Claimed Business
PH
Performance(last 12 months):
Trustindex Rating
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Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
19 Apr 2025, 06:58
Broken bricks
Don’t waste your money on this hardware terrible service, lies,false promises lack of respect and professionalism, I purchased bricks from this place and on 3 occasions they delivered broken bricks I reported the matter to their management the guy called brightonton said he will come to my property to inspect how many bricks were broken so he could replace them he did not bother to show up although my property is a few minutes away from the hardware,4weeks went by I kept going back to remind him of the situation he would lie every time at some point I paid for a delivery guy to collect the bricks he was chased away, I then reported the matter to a guy called Ismail even more lies he pretended help and pretended to organise bricks for me stating that they will be delivered with the timber I bought till this day 6 weeks later I’m still waiting!!!!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
19 Apr 2025, 06:58
Broken bricks
Don’t waste your money on this hardware terrible service, lies,false promises lack of respect and professionalism, I purchased bricks from this place and on 3 occasions they delivered broken bricks I reported the matter to their management the guy called brightonton said he will come to my property to inspect how many bricks were broken so he could replace them he did not bother to show up although my property is a few minutes away from the hardware,4weeks went by I kept going back to remind him of the situation he would lie every time at some point I paid for a delivery guy to collect the bricks he was chased away, I then reported the matter to a guy called Ismail even more lies he pretended help and pretended to organise bricks for me stating that they will be delivered with the timber I bought till this day 6 weeks later I’m still waiting!!!!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
30 Jul 2024, 08:56
Product not as Advertised
Bought a "DOOR MER 8 PANEL STABLE IMP" online, which says it is a Meranti Door, but seems like it's not as the door Panels are now pulling apart, seems like this is Not a Meranti door at all. So, I emailed the Supplier and had NO RESPONSE
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Anonymous
1 reviews | Active since Jan 2020
30 Jul 2024, 08:56
Product not as Advertised
Bought a "DOOR MER 8 PANEL STABLE IMP" online, which says it is a Meranti Door, but seems like it's not as the door Panels are now pulling apart, seems like this is Not a Meranti door at all. So, I emailed the Supplier and had NO RESPONSE
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Anonymous
1 reviews | Active since Jan 2020
25 Apr 2023, 08:03
Part order never received! Extreme poor customer services
Poor customer service, I made a purchase online on 27 October 2022 and got part off what I paid for, I am still waiting for the remaining order 6 months down the line. I have made countless efforts to get the order but to no avail. It feels like day light *******. I am nor comfortable making online purchases anymore. I have had no communication from them in regards my order! When ever I call I don't get any useful assistance. Disappointed!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
25 Apr 2023, 08:03
Part order never received! Extreme poor customer services
Poor customer service, I made a purchase online on 27 October 2022 and got part off what I paid for, I am still waiting for the remaining order 6 months down the line. I have made countless efforts to get the order but to no avail. It feels like day light *******. I am nor comfortable making online purchases anymore. I have had no communication from them in regards my order! When ever I call I don't get any useful assistance. Disappointed!!!!!!
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2023, 07:48
Bad service indeed!
Hi Peter, I am doing this on behalf of a friend. (Ulynn Julies) She bought windows on size and it was paid in full on Nov 2022 She has contacted the company a couple of times with no luck, they suggested she contact Skynet(Courier Company) and still no luck. Up to this day she has not received any items and also no indication of when it will be delivered She has paid and has no idea when she will receive her items no any indication if they will deliver. Point Hardware offered her cash back but she will loose a percentage of what she paid. I assume its the process fee or Courier fee It is unacceptable for a company to basic make a promise take her money and not deliver. Please assist her as best you can Ulynn Julies Contact- 0731454418 Enrico - Skynet Ashraf Mea - Point Hardware
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Anonymous
1 reviews | Active since Jan 2020
30 Jan 2023, 07:48
Bad service indeed!
Hi Peter, I am doing this on behalf of a friend. (Ulynn Julies) She bought windows on size and it was paid in full on Nov 2022 She has contacted the company a couple of times with no luck, they suggested she contact Skynet(Courier Company) and still no luck. Up to this day she has not received any items and also no indication of when it will be delivered She has paid and has no idea when she will receive her items no any indication if they will deliver. Point Hardware offered her cash back but she will loose a percentage of what she paid. I assume its the process fee or Courier fee It is unacceptable for a company to basic make a promise take her money and not deliver. Please assist her as best you can Ulynn Julies Contact- 0731454418 Enrico - Skynet Ashraf Mea - Point Hardware
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2022, 05:36
Terrible Delivery Service
Ordered a product for overnight delivery, its now day 3 and I am still waiting for it. I phone the next day to ask where the delivery was and they didn't even know it had not been picked up by the courier. Day 3 now, I have spoken to Waseem and there has been no mention of a refund of delivery charges, he did however say he would follow up with the courier. I would not order online from these guys, their courier service is obviously unreliable. I ordered the overnight for a reason and my project has been delayed, so yeah, not good at all
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Anonymous
1 reviews | Active since Jan 2020
3 Mar 2022, 05:36
Terrible Delivery Service
Ordered a product for overnight delivery, its now day 3 and I am still waiting for it. I phone the next day to ask where the delivery was and they didn't even know it had not been picked up by the courier. Day 3 now, I have spoken to Waseem and there has been no mention of a refund of delivery charges, he did however say he would follow up with the courier. I would not order online from these guys, their courier service is obviously unreliable. I ordered the overnight for a reason and my project has been delayed, so yeah, not good at all
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