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pocketoption.com
Verified Business
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Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, pocketoption.com receives strong praise for its Quick Trading mode, high payout rates up to 92%, and diverse payment options including crypto withdrawals. However, customers raise serious concerns around withdrawal verification hurdles, blocked accounts, and unresponsive support during disputes. The platform appeals to traders seeking flexibility but reliability falters when financial issues arise.
TrustIndex
7.8
Ranking
#7
in Investments & Wealth
NPS Score
33
Recommended: Likely
Jul '25 - Jun '26
Based on recent customer reviews, pocketoption.com receives strong praise for its Quick Trading mode, high payout rates up to 92%, and diverse payment options including crypto withdrawals. However, customers raise serious concerns around withdrawal verification hurdles, blocked accounts, and unresponsive support during disputes. The platform appeals to traders seeking flexibility but reliability falters when financial issues arise.
pocketoption.com's biggest strength, according to Hellopeter's AI analysis, is Process Efficiency & Turnaround. Customers consistently describe fast account setup, smooth deposits via crypto and e-wallets, and quick withdrawals when verification is clear. Many highlight the simple onboarding and seamless platform navigation across Quick Trading and Forex modes.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I dont understand why they made those extra steps to get in touch with support. Didn’t quite like the process of creating tickets, On the other hand, at least the responses from them are really quick
1 reviews | Active since Jan 2020
I dont understand why they made those extra steps to get in touch with support. Didn’t quite like the process of creating tickets, On the other hand, at least the responses from them are really quick
1 reviews | Active since Jan 2020
There is also leverage trading available through either mt4 or mt5. I can’t say that trading conditions are the best, but for the average trader it's alright After all diversification is needed
1 reviews | Active since Jan 2020
There is also leverage trading available through either mt4 or mt5. I can’t say that trading conditions are the best, but for the average trader it's alright After all diversification is needed
1 reviews | Active since Jan 2020
well, if we calculte how many years the broker has been operation - i think soon it will be 10 years....that is a lot. The broker was founded by pro traders and tech specialits - major sign of legitimacy and reliability. Yes, of course, the brokeris not perfect, but overall it is good that we have pocket option with their unique modes for trading. the thing I dont like is a bit outdated web platform - needs redesign tbh...
1 reviews | Active since Jan 2020
well, if we calculte how many years the broker has been operation - i think soon it will be 10 years....that is a lot. The broker was founded by pro traders and tech specialits - major sign of legitimacy and reliability. Yes, of course, the brokeris not perfect, but overall it is good that we have pocket option with their unique modes for trading. the thing I dont like is a bit outdated web platform - needs redesign tbh...
1 reviews | Active since Jan 2020
is pocket option a trusted broker? that is the question I asked myself, then checked thigns and understood that: 1)the broekr has been in the bizz for many years already, founded in 2017 2)has AI tool on the platform 3)offers nice % payouts...therefore, it is legit in my view..
1 reviews | Active since Jan 2020
is pocket option a trusted broker? that is the question I asked myself, then checked thigns and understood that: 1)the broekr has been in the bizz for many years already, founded in 2017 2)has AI tool on the platform 3)offers nice % payouts...therefore, it is legit in my view..
1 reviews | Active since Jan 2020
I’m trading both QT and traditional assets. Glad they allow flexibility when it comes to trading modes. The fees are great btw. Zero for QT, and spreads of less than 1 pips for traditional tradng.
1 reviews | Active since Jan 2020
I’m trading both QT and traditional assets. Glad they allow flexibility when it comes to trading modes. The fees are great btw. Zero for QT, and spreads of less than 1 pips for traditional tradng.
The most common complaint about pocketoption.com, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Professional Guidance. Support is praised for speed by some, with helpful tutorials and explanations on Quick Trading mechanics. However, multiple users report generic responses, rejected verification selfies, and pathetic service during withdrawal disputes, leaving customers feeling abandoned.
pocketoption.com scores 3.8 out of 5 on Hellopeter's AI analysis of service quality in Investments & Wealth, compared to the Investments & Wealth industry average of 3.5. Their strongest theme is Account Management (4.4); their weakest is Communication (3.3). The top AI-rated Investments & Wealth business on Hellopeter is T4Trade (4.6). How is the AI Score calculated? →
pocketoption.com has a TrustIndex of 7.8 out of 10 on Hellopeter, based on 111 reviews in the last 12 months. Hellopeter has tracked pocketoption.com across 172 total reviews. How is the TrustIndex calculated? →