

PINK CARWASH
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I always go to Pink Carwash at Willowbridge (mostly because it’s close by and convenient). However the client service is AWFUL!!! Extremely unfriendly, unhelpful. Didn’t get the customary SMS to come and collect my car. Assumed they were busy, but after several hours I decided to go down and check. No explanation. No apology. Just a card machine shoved in my face. Owner/manager (???), desk assistant… literally everyone should go for training on how to treat customers. This might seem like a minor incident, but it resulted in a huge parking fee and it’s not the first time they deliver such poor (and UNFRIENDLY) service. PS. The car washers do a great job. Hence I still go there.
1 reviews | Active since Jan 2020
I always go to Pink Carwash at Willowbridge (mostly because it’s close by and convenient). However the client service is AWFUL!!! Extremely unfriendly, unhelpful. Didn’t get the customary SMS to come and collect my car. Assumed they were busy, but after several hours I decided to go down and check. No explanation. No apology. Just a card machine shoved in my face. Owner/manager (???), desk assistant… literally everyone should go for training on how to treat customers. This might seem like a minor incident, but it resulted in a huge parking fee and it’s not the first time they deliver such poor (and UNFRIENDLY) service. PS. The car washers do a great job. Hence I still go there.
1 reviews | Active since Jan 2020
Went for a Regular R285 Valet. Car was cleaned but they washed the weights off my rims so my wheel balancing was way off and the drive home was ridiculously bumpy, I went the next day to get the wheels balanced costing me an additional R360 and they absolutely refuse to pay for it or at least give me a refund for the valet. Bearing in mind the minute I left I called the manager and stayed in contact as I was sorting out the problem. Not to mention it took an hour longer than the time they gave me so I was late for my next appointment.
1 reviews | Active since Jan 2020
Went for a Regular R285 Valet. Car was cleaned but they washed the weights off my rims so my wheel balancing was way off and the drive home was ridiculously bumpy, I went the next day to get the wheels balanced costing me an additional R360 and they absolutely refuse to pay for it or at least give me a refund for the valet. Bearing in mind the minute I left I called the manager and stayed in contact as I was sorting out the problem. Not to mention it took an hour longer than the time they gave me so I was late for my next appointment.
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