Pickfords Worldwide Removals
Unclaimed Business
|2.3|6 Reviews (last 12 months)|This business does not respond to reviews
Pickfords Worldwide Removals
Unclaimed Business
|2.3
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-34Unlikely
NPS Score
-34
Recommended: Unlikely
Review Distribution
2.3|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLH
Logan H
1 reviews | Active since May 2026
25 May 2026, 15:45
Misrepresentation of services - shocking water damaged and broken pieces
Calling out the shocking state of services by #Pickfords #Storage who for 11 years have taken my money for storage services. The absolute neglect of large furniture pieces as well as the extensive water damage on all items is absolutely shocking. When calling out the state of the goods the simple answer was we don't know how its possible as all items are stored in secured containers. Well you @ JHB Pickfords South Africa are misrepresenting your company and its values and assurances of safe and well maintained storage , and are bare faced ******* taking peoples money for such ****-poor service. Call out to all who see this - DO NOT consider using Pickfords South Africa for storage services and I can tell you now, if you have goods with them I suggest you move them !
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Logan H
1 reviews | Active since May 2026
25 May 2026, 15:45
Misrepresentation of services - shocking water damaged and broken pieces
Calling out the shocking state of services by #Pickfords #Storage who for 11 years have taken my money for storage services. The absolute neglect of large furniture pieces as well as the extensive water damage on all items is absolutely shocking. When calling out the state of the goods the simple answer was we don't know how its possible as all items are stored in secured containers. Well you @ JHB Pickfords South Africa are misrepresenting your company and its values and assurances of safe and well maintained storage , and are bare faced ******* taking peoples money for such ****-poor service. Call out to all who see this - DO NOT consider using Pickfords South Africa for storage services and I can tell you now, if you have goods with them I suggest you move them !
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Stevens S
1 reviews | Active since Oct 2023
9 Mar 2026, 12:31
Damaged Furniture and Lack of Communication Regarding Insurance Claim
I am very disappointed with the lack of feedback regarding a claim I submitted to Pickfords earlier this year. On 4 February 2026, I submitted the requested claim documentation and photos after being asked to do so. I was then informed that the claim was registered on 6 February 2026 and that I would receive feedback from the insurance administration within 15 working days. Since then, I have sent several follow-up emails (11 February, 24 February, and additional follow-ups afterwards), but I have not received any meaningful response or update regarding the progress of my claim. The lack of communication is extremely frustrating, especially since the timeframe for feedback has long passed. I would appreciate an update on the status of my claim and a clear indication of when this matter will be resolved. For context, the damage occurred during the move, and I also noted that the coffee table and pedestals were not wrapped when they arrived, which may have contributed to the damage. I hope this review will prompt someone from Pickfords to urgently investigate the matter and provide feedback on my claim.
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Stevens S
1 reviews | Active since Oct 2023
9 Mar 2026, 12:31
Damaged Furniture and Lack of Communication Regarding Insurance Claim
I am very disappointed with the lack of feedback regarding a claim I submitted to Pickfords earlier this year. On 4 February 2026, I submitted the requested claim documentation and photos after being asked to do so. I was then informed that the claim was registered on 6 February 2026 and that I would receive feedback from the insurance administration within 15 working days. Since then, I have sent several follow-up emails (11 February, 24 February, and additional follow-ups afterwards), but I have not received any meaningful response or update regarding the progress of my claim. The lack of communication is extremely frustrating, especially since the timeframe for feedback has long passed. I would appreciate an update on the status of my claim and a clear indication of when this matter will be resolved. For context, the damage occurred during the move, and I also noted that the coffee table and pedestals were not wrapped when they arrived, which may have contributed to the damage. I hope this review will prompt someone from Pickfords to urgently investigate the matter and provide feedback on my claim.
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Charles B
1 reviews | Active since Dec 2018
10 Feb 2026, 07:37
Missing Items
I had a very disappointing experience with Pickfords during my move from Johannesburg to Cape Town. A box containing important personal items was misplaced during the move, and since then I have been taken from pillar to post with little to no meaningful assistance or accountability. Communication has been poor, follow-ups have gone unanswered, and there has been no clear ownership of the issue. For a company that positions itself as a professional removal service, the lack of care, transparency, and customer support has been extremely frustrating. Moving is already a stressful process, and this experience added unnecessary anxiety and inconvenience. Based on my experience, I would not recommend Pickfords to anyone looking for a reliable or customer-focused removal company.
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Charles B
1 reviews | Active since Dec 2018
10 Feb 2026, 07:37
Missing Items
I had a very disappointing experience with Pickfords during my move from Johannesburg to Cape Town. A box containing important personal items was misplaced during the move, and since then I have been taken from pillar to post with little to no meaningful assistance or accountability. Communication has been poor, follow-ups have gone unanswered, and there has been no clear ownership of the issue. For a company that positions itself as a professional removal service, the lack of care, transparency, and customer support has been extremely frustrating. Moving is already a stressful process, and this experience added unnecessary anxiety and inconvenience. Based on my experience, I would not recommend Pickfords to anyone looking for a reliable or customer-focused removal company.
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Nicolene Z
1 reviews | Active since Nov 2025
27 Jan 2026, 20:50
Pickfords is Top-notch
Thank you very much, Pickfords Local/National/Worldwide furniture Removals. You guys are truly one of the best furniture Removals. I chose you especially because of your extremely low negative reviews compared to others. Plus, Dina Fernandes regularly checked in, dropped off various size of boxes, special wrap sheets papers, large plastic wrap roll and few cellotape rolls for packing and advice for save packing. The A-Team took care of everything afterwards – uploaded, save transport and offloading. There were absolutely no hiccups. Thanks again, Pickfords – you're top-notch! 🤗
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Nicolene Z
1 reviews | Active since Nov 2025
27 Jan 2026, 20:50
Pickfords is Top-notch
Thank you very much, Pickfords Local/National/Worldwide furniture Removals. You guys are truly one of the best furniture Removals. I chose you especially because of your extremely low negative reviews compared to others. Plus, Dina Fernandes regularly checked in, dropped off various size of boxes, special wrap sheets papers, large plastic wrap roll and few cellotape rolls for packing and advice for save packing. The A-Team took care of everything afterwards – uploaded, save transport and offloading. There were absolutely no hiccups. Thanks again, Pickfords – you're top-notch! 🤗
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Andrew H
1 reviews | Active since Mar 2013
25 Sept 2025, 21:05
Pickfords moves you without tears
I wish to express my sincere gratitude to Pickfords for the professional service we have received. We had very specific requirements and they made every effort to meet them all. Damage was limited to minor bruise marks to one wooden surface. Apart from that we did not experience any other damage, breakages or losses. The Pickfords team was most professional and handled our belongings with the greatest care and respect. I do not hesitate to recommend Pickfords to anybody who wishes to relocate as painlessly and stress-free as possible. Well done, guys. Keep up the good work!
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Andrew H
1 reviews | Active since Mar 2013
25 Sept 2025, 21:05
Pickfords moves you without tears
I wish to express my sincere gratitude to Pickfords for the professional service we have received. We had very specific requirements and they made every effort to meet them all. Damage was limited to minor bruise marks to one wooden surface. Apart from that we did not experience any other damage, breakages or losses. The Pickfords team was most professional and handled our belongings with the greatest care and respect. I do not hesitate to recommend Pickfords to anybody who wishes to relocate as painlessly and stress-free as possible. Well done, guys. Keep up the good work!
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helaine C
1 reviews | Active since Aug 2014
15 Sept 2025, 08:41
********** service received
********** service received. The delivery staff damaged mom's antique yellowwood Sideboard. Only for them to collect damaged my dining room wall that the cement came out. They had it for weeks only to return it in worse condition. Had it collected again to be repaired professionally yet was not. Was delivered after 4 months and upon delivery they damaged the door on the sideboard. Would not recommend them at all.
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helaine C
1 reviews | Active since Aug 2014
15 Sept 2025, 08:41
********** service received
********** service received. The delivery staff damaged mom's antique yellowwood Sideboard. Only for them to collect damaged my dining room wall that the cement came out. They had it for weeks only to return it in worse condition. Had it collected again to be repaired professionally yet was not. Was delivered after 4 months and upon delivery they damaged the door on the sideboard. Would not recommend them at all.
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