

Penguin Pools SA
Based on recent customer reviews, Penguin Pools SA receives sharply divided feedback. Satisfied customers consistently praise sales representatives such as Mercia and Bertie, highlighting professional, friendly service, fast installations, and smooth pool deliveries. However, a recurring theme among dissatisfied customers involves serious concerns about workmanship quality, post-deposit communication breakdowns, project delays, and unresolved defects including hollow voids, cracking concrete, and chipped fibreglass. Several customers describe pursuing legal action and report that accountability diminishes once payment is made, suggesting service consistency depends heavily on which team handles the project.
TrustIndex
4.7
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Based on recent customer reviews, Penguin Pools SA receives sharply divided feedback. Satisfied customers consistently praise sales representatives such as Mercia and Bertie, highlighting professional, friendly service, fast installations, and smooth pool deliveries. However, a recurring theme among dissatisfied customers involves serious concerns about workmanship quality, post-deposit communication breakdowns, project delays, and unresolved defects including hollow voids, cracking concrete, and chipped fibreglass. Several customers describe pursuing legal action and report that accountability diminishes once payment is made, suggesting service consistency depends heavily on which team handles the project.
Penguin Pools SA has a TrustIndex of 4.7 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked Penguin Pools SA across 125 total reviews. How is the TrustIndex calculated? →
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