Penguin Pools SA

Based on recent customer reviews, Penguin Pools SA receives sharply divided feedback. Satisfied customers consistently praise sales representatives such as Mercia and Bertie, highlighting professional, friendly service, fast installations, and smooth pool deliveries. However, a recurring theme among dissatisfied customers involves serious concerns about workmanship quality, post-deposit communication breakdowns, project delays, and unresolved defects including hollow voids, cracking concrete, and chipped fibreglass. Several customers describe pursuing legal action and report that accountability diminishes once payment is made, suggesting service consistency depends heavily on which team handles the project.