Peach Payments
Verified Business
|2.4|17 Reviews (last 12 months)|Responds in 19h 14m
Peach Payments
Verified Business
|2.4
17 Reviews (last 12 months)
Responds in 19h 14m
AI Review Summary
Based on recent customer reviews, Peach Payments receives sharply divided feedback. Customers consistently mention frustration with delayed refunds, funds being held by their banks after failed transactions, and difficulty reaching support agents by phone or email. A recurring concern is the perceived reluctance to take responsibility when merchants on the platform appear dishonest. On the positive side, customers praise individual support agents by name, highlighting professional, warm, and prompt email responses, clear communication, and instances where the team went above and beyond to resolve technical and onboarding queries.
Performance(last 12 months):
Trustindex Rating
4.4Ranked In Financial Services
#184Reply Time
19h 14mReplied to 91% of negative reviews
Reply time on negative reviews: 7h 33m
TrustIndex
4.4
Ranking
#184
in Financial Services
Reply Time
19h 14m
Replied to 91% of negative reviews
Reply time on negative reviews: 7h 33m
Frequently Asked Questions About Peach Payments
What do customers say about Peach Payments?
Based on recent customer reviews, Peach Payments receives sharply divided feedback. Customers consistently mention frustration with delayed refunds, funds being held by their banks after failed transactions, and difficulty reaching support agents by phone or email. A recurring concern is the perceived reluctance to take responsibility when merchants on the platform appear dishonest. On the positive side, customers praise individual support agents by name, highlighting professional, warm, and prompt email responses, clear communication, and instances where the team went above and beyond to resolve technical and onboarding queries.
Is Peach Payments trustworthy?
Recent reviews (17)
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