

Peach Payments
Based on recent customer reviews, Peach Payments receives sharply divided feedback. Customers consistently mention frustration with delayed refunds, funds being held by their banks after failed transactions, and difficulty reaching support agents by phone or email. A recurring concern is the perceived reluctance to take responsibility when merchants on the platform appear dishonest. On the positive side, customers praise individual support agents by name, highlighting professional, warm, and prompt email responses, clear communication, and instances where the team went above and beyond to resolve technical and onboarding queries.
Replied to 91% of negative reviews
Reply time on negative reviews: 7h 33m
TrustIndex
4.4
Ranking
#184
in Financial Services
Reply Time
19h 14m
Replied to 91% of negative reviews
Reply time on negative reviews: 7h 33m
Based on recent customer reviews, Peach Payments receives sharply divided feedback. Customers consistently mention frustration with delayed refunds, funds being held by their banks after failed transactions, and difficulty reaching support agents by phone or email. A recurring concern is the perceived reluctance to take responsibility when merchants on the platform appear dishonest. On the positive side, customers praise individual support agents by name, highlighting professional, warm, and prompt email responses, clear communication, and instances where the team went above and beyond to resolve technical and onboarding queries.
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Peach Payments has a TrustIndex of 4.4 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. They reply to 91% of negative reviews, typically within 7 hours 33 min. Hellopeter has tracked Peach Payments across 146 total reviews. How is the TrustIndex calculated? →
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