Dr Knowledge - you should be fired by your lack of compassion. Don’t go to Parktown North Vet!

I have been to Parktown North Vet on 2 occasions and will never go back.

The first occasion: I rushed my 7 month old kitten to this vet. I got greeted by a very disgruntled vet who looked like he wanted to be anywhere else. I was in tears as I really felt my kitten was not ok. I’m assuming from the posts that this vet was Dr Knowledge from previous posts because the way he treated me seemed very familiar from previous posts. He accused me of not giving my kitten the right care, and that he was treating her as emergent. He told me that if he hears from me then she’s passed away. He called me at 6am the next morning and told me as much. I was heartbroken. I thought it was me. I said in heartbroken disbelief, “I can’t believe I didn’t see it”. His response... “I can’t believe you didn’t see it either.” From numerous calls during the course of the day to find out the post mortem results, no clarity was given. Eventually this vet called me to say that there was nothing I could have done, it’s very rare and cats never get what she had - splenic torsion. Only then did he indicate some sort of compassion. I spent the entire day thinking I had ****ed my kitten because of a callous comment this vet stated. But... I thought that it was a once off and he was just very tired.

The 2nd occasion: My newest kitten got rushed to the vet. I, already have had a very traumatic experience, thought this was it for this kitten as well. Again I got to experience the loveliness of the same vet. I paid the R3k deposit, whilst he took her into the next room. I opened the door to him slouching against the table, nonchalantly looking at my kitten running across the floor to hide. He didn’t seem to care at all. He picked her up, barely examined her, and said accusingly (like I honestly would do this to her on purpose) that her eye has been cut. I was again in tears and I said, “Please, the last time I took an animal to this vet she didn’t make it out. Please do what you can to save her.” First of all, he didn’t comfort me and say that she would be fine, it actually is quite treatable. No. He said, “if she dies she dies, nothing we can do about it.”. I did not sleep that night waiting for the fateful call. I eventually got a call at about 10am saying I could pick her up. I picked her up after work and Dr Baker saw me. He actually greeted me with some sense of compassion. He told me she had been in a cat fight. I took her home, with no money back mind you from the deposit. I immediately noticed that the claw off her back paw was half falling off and the nail bed was covered in blood. How in the hell did they not see this??? I called them, and another vet who I hadn’t spoken to said I can bring her back, but only the next day because only then the vets that saw my cat would be in. The next morning I called my own vet and she said not to fiddle with her paw, monitor it but it should be ok. I decided there and then not to take her back for another traumatic experience.

I have just come from the bryanston vet. I, now overly paranoid, took my other little one in. The compassion and the examination by the vet was the polar opposite of this Dr Knowledge. My little one is perfectly fine but I will never again go back to Parktown North Vet. Bryanston Vet for the win!