Paragon Technology Sevices and Solutions
Claimed Business
|1.6|0 Reviews (last 12 months)|This business does not respond to reviews
Paragon Technology Sevices and Solutions
Claimed Business
|1.6
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
11 Dec 2024, 10:46
Paragon did it again
This is now the 3rd time over 10 years that I use Paragon. Their service is getting better. Willie assisted me to order a part for my laptop and kept me informed on when the part will be available and then fitted the part to my laptop within a day. The job was not a easy one but yet his team made sure I suffered very little down time. The keyboard and top lid replacement of my laptop was done so well that I cant even see the laptop was ever opened. The labor rates as also very reasonable. Use them. They are good. For real.!!!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Dec 2024, 10:46
Paragon did it again
This is now the 3rd time over 10 years that I use Paragon. Their service is getting better. Willie assisted me to order a part for my laptop and kept me informed on when the part will be available and then fitted the part to my laptop within a day. The job was not a easy one but yet his team made sure I suffered very little down time. The keyboard and top lid replacement of my laptop was done so well that I cant even see the laptop was ever opened. The labor rates as also very reasonable. Use them. They are good. For real.!!!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Apr 2024, 19:43
Excellent Service: Don't judge a book by it's cover!
I must admit, I was rather sceptical about PTSS after reading the reviews here. They were appointed by Absa Insurance to handle a rather extensive claim caused by lightning damage. It was a difficult installation because my alarm system was old and patched together over many years. From Lizelle who handled just about everything to Bongani, the technician who had the unenviable task of the repair, I have nothing but praise for this team. They were professional, kept me informed and most of all, they replaced the damaged items with top-quality replacements. Willie Olivier (Director) went beyond the call of duty to assist me. I am so pleased with the service from every member of the team. I will definitely call on their services in the future. Well done!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Apr 2024, 19:43
Excellent Service: Don't judge a book by it's cover!
I must admit, I was rather sceptical about PTSS after reading the reviews here. They were appointed by Absa Insurance to handle a rather extensive claim caused by lightning damage. It was a difficult installation because my alarm system was old and patched together over many years. From Lizelle who handled just about everything to Bongani, the technician who had the unenviable task of the repair, I have nothing but praise for this team. They were professional, kept me informed and most of all, they replaced the damaged items with top-quality replacements. Willie Olivier (Director) went beyond the call of duty to assist me. I am so pleased with the service from every member of the team. I will definitely call on their services in the future. Well done!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Mar 2024, 16:34
Not recommended
7 weeks to sort out a insurance claim and it's still not resolved... The technician Jonathan has been nothing but helpful and friendly but dealing with his superior Willie has been beyond frustrating. Communication lacks, excuses are plenty. Would not recommend them! Wish I had checked HP before agreeing to use them as the service provider for this claim. We live and learn...
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
26 Mar 2024, 16:34
Not recommended
7 weeks to sort out a insurance claim and it's still not resolved... The technician Jonathan has been nothing but helpful and friendly but dealing with his superior Willie has been beyond frustrating. Communication lacks, excuses are plenty. Would not recommend them! Wish I had checked HP before agreeing to use them as the service provider for this claim. We live and learn...
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Mar 2024, 17:43
Good customer service
I had a claim on household contents with ABSA IDirect and I got a call from Paragon Technology Services and Solutions (PTSS) informing me that they are acting on behalf of ABSA. They arranged to come and collect the damage items. What i like about their service is that they informed me when the items reached their premises. They kept updating me until when the claim was approved. They do have great customer service.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Mar 2024, 17:43
Good customer service
I had a claim on household contents with ABSA IDirect and I got a call from Paragon Technology Services and Solutions (PTSS) informing me that they are acting on behalf of ABSA. They arranged to come and collect the damage items. What i like about their service is that they informed me when the items reached their premises. They kept updating me until when the claim was approved. They do have great customer service.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Jul 2021, 10:04
4066776
Electricity went on and off in our area and my tv started booting slow after that day then next day didnt boot at all and the report that was sent to my insurance was wear and tear that prevent the insurance to pay. i am not convince with the inspection that was done by PTSS company
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Jul 2021, 10:04
4066776
Electricity went on and off in our area and my tv started booting slow after that day then next day didnt boot at all and the report that was sent to my insurance was wear and tear that prevent the insurance to pay. i am not convince with the inspection that was done by PTSS company
0
Replies (0)