Oukitel South Africa
4.7|570 reviews
KPSC
Kingston Patrick S Cuthbert
1 reviews | Active since Member
17 May 2026, 12:39
A slightly distressed experience with an Oukitel WP35 Pro
<div>While the phone, a WP35, generally works well and appears rugged, I found that telephone speech is way too low and WhatsApp speech even more so. I had to get bone-conducter headphones to hold a conversation. I could not get Oukitel to deal with this problem so an stuck with it. Also, I was allowed 1 Android update. It refuses to update further. So 3 reasons why no 5th star.</div>
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Replies (2)Oukitel South Africa's replyOfficial
18 May 2026, 07:03Dear Kingston,Thank you for taking the time to share your feedback on the Oukitel WP35 Pro.We are pleased to hear that you are generally satisfied with the phone’s rugged design and overall performance. However, we sincerely regret the difficulties you have experienced with the call and WhatsApp audio volume, as well as the Android update limitation.Your feedback is important to us, and we understand how frustrating this must be, especially when it affects everyday communication. We would appreciate the opportunity to investigate the audio issue further and see whether there may be additional troubleshooting steps or settings that could assist.Please kindly send us your order details and current software version via direct message or email so that our technical team can review the matter further.Thank you again for your honest feedback and support.Kind regards,
Oukitel South Africa
Oukitel South Africa
Best regards,
Oukitel South Africa's reply18 May 2026, 07:03
Official
Dear Kingston,Thank you for taking the time to share your feedback on the Oukitel WP35 Pro.We are pleased to hear that you are generally satisfied with the phone’s rugged design and overall performance. However, we sincerely regret the difficulties you have experienced with the call and WhatsApp audio volume, as well as the Android update limitation.Your feedback is important to us, and we understand how frustrating this must be, especially when it affects everyday communication. We would appreciate the opportunity to investigate the audio issue further and see whether there may be additional troubleshooting steps or settings that could assist.Please kindly send us your order details and current software version via direct message or email so that our technical team can review the matter further.Thank you again for your honest feedback and support.Kind regards,
Oukitel South Africa
Oukitel South Africa
Best regards,
KPSC
Kingston Patrick S Cuthbert's updateReviewer Update
18 May 2026, 07:19KPSC
Kingston Patrick S Cuthbert's update18 May 2026, 07:19
Reviewer Update