Oubaai Hotel Golf & Spa
Claimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Oubaai Hotel Golf & Spa
Claimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceZG
Zezam G
1 reviews | Active since Apr 2026
12 Apr 2026, 15:45
Performed luxury but our pockets were dry
My friend masa who works at the Spa texted me and said they was doing event and were in need of the******s so I sad yes out of the goodness of my heart and they said we were gonna get paid but up until today we still haven't 😭.
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|Replies (0)ZG
Zezam G
1 reviews | Active since Apr 2026
12 Apr 2026, 15:45
Performed luxury but our pockets were dry
My friend masa who works at the Spa texted me and said they was doing event and were in need of the******s so I sad yes out of the goodness of my heart and they said we were gonna get paid but up until today we still haven't 😭.
0
Replies (0)WM
Wenene M
1 reviews | Active since Mar 2026
24 Mar 2026, 15:09
WORST SERVICE IN THE WORLD
I am extremely disappointed with the level of service from Oubaai Hotel Golf & Spa, particularly their finance department. For days now, I have been trying to obtain the necessary documentation from them so that we can register them on our system and process payment for a confirmed booking. This is a basic administrative requirement, yet it has been made unnecessarily difficult due to their complete lack of responsiveness. Calls to the finance department go unanswered. When you do manage to get through to someone else, they are either unable or unwilling to assist in any meaningful way. On one occasion, a staff member abruptly dropped the call while I was still speaking, which is not only unprofessional but outright disrespectful. This kind of service reflects very poorly on the organisation as a whole. Delays in financial communication directly impact business operations, and the apparent indifference shown by staff suggests a serious breakdown in internal processes and accountability. At this point, I cannot recommend this establishment from an administrative or professional standpoint.
Helpful (0)
|Replies (0)WM
Wenene M
1 reviews | Active since Mar 2026
24 Mar 2026, 15:09
WORST SERVICE IN THE WORLD
I am extremely disappointed with the level of service from Oubaai Hotel Golf & Spa, particularly their finance department. For days now, I have been trying to obtain the necessary documentation from them so that we can register them on our system and process payment for a confirmed booking. This is a basic administrative requirement, yet it has been made unnecessarily difficult due to their complete lack of responsiveness. Calls to the finance department go unanswered. When you do manage to get through to someone else, they are either unable or unwilling to assist in any meaningful way. On one occasion, a staff member abruptly dropped the call while I was still speaking, which is not only unprofessional but outright disrespectful. This kind of service reflects very poorly on the organisation as a whole. Delays in financial communication directly impact business operations, and the apparent indifference shown by staff suggests a serious breakdown in internal processes and accountability. At this point, I cannot recommend this establishment from an administrative or professional standpoint.
0
Replies (0)LA
Lucille A
1 reviews | Active since Dec 2022
30 Dec 2025, 10:50
Most disappointing experience
Had the most disappointing experience and stay at the Hotel. In attempt to avoid a repeat for other guests I sent a comprehensive record of our experience with no response from Management.
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