OpenWeb

Based on recent customer reviews, OpenWeb is drawing significant frustration from customers across its SIM and connectivity services. A recurring theme is non-functional SIM cards, prolonged delivery delays, and difficulty reaching support through phone, WhatsApp, or email. Customers consistently mention being debited despite cancellations or service failures, with refunds rarely materialising. Several reviewers describe inconsistent communication from staff and feeling ignored once payment is taken. A small number of customers report a smooth onboarding and reliable connection, but these positive experiences are heavily outweighed by complaints about billing disputes and unresolved technical issues.