Opentel
Claimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Opentel
Claimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Frequently Asked Questions About Opentel
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Farouk A
1 reviews | Active since Mar 2009
14 Apr 2026, 13:04
Opentel operates like a circus
I app**** for fibre Internet in February and we are going towards May and no installation done to date. Contract was signed and submitted and everytime I follow up, Openserve is blamed for the delay, yet nobody cares to follow up. They don't care a bit about service to a client, and not phased by unhappiness of a client. Suppose that's how they operate, sell their products and to hell with the client thereafter.
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Farouk A
1 reviews | Active since Mar 2009
14 Apr 2026, 13:04
Opentel operates like a circus
I app**** for fibre Internet in February and we are going towards May and no installation done to date. Contract was signed and submitted and everytime I follow up, Openserve is blamed for the delay, yet nobody cares to follow up. They don't care a bit about service to a client, and not phased by unhappiness of a client. Suppose that's how they operate, sell their products and to hell with the client thereafter.
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Suzette S
1 reviews | Active since Aug 2017
5 Jan 2026, 13:13
Opentel poor customer service
On Saturday i emailed them about my wifi they said that my service is not suspended, there is no technical support available when you try phoning, the number of reception is not working it is off all the time. This is the worse wifi support i ever had. The customer service is poor ypu struggling to get hold of anyone even when you send them a Facebook message. I will not recommend anyone to go to opentel. I will cancel my services with them with immediate affect
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Suzette S
1 reviews | Active since Aug 2017
5 Jan 2026, 13:13
Opentel poor customer service
On Saturday i emailed them about my wifi they said that my service is not suspended, there is no technical support available when you try phoning, the number of reception is not working it is off all the time. This is the worse wifi support i ever had. The customer service is poor ypu struggling to get hold of anyone even when you send them a Facebook message. I will not recommend anyone to go to opentel. I will cancel my services with them with immediate affect
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Theo-Ann hendriks
1 reviews | Active since Sept 2025
2 Dec 2025, 16:29
POOR COMUNICATION
I Cancelled my service due there was a pricing , and after that they called to tell me i have a outstanding credit which i have been following up for almost two months.
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Theo-Ann hendriks
1 reviews | Active since Sept 2025
2 Dec 2025, 16:29
POOR COMUNICATION
I Cancelled my service due there was a pricing , and after that they called to tell me i have a outstanding credit which i have been following up for almost two months.
0
Replies (0)