No customer service

They have the worst customer service ever. I placed a order in December i received it the 17 i opened the table only to see the table is damaged i lodged a complaint no response and tried every week to get response then about 2 weeks ago someone eventually answered and then they had the nerve to tell me this is the first time they hearing about it lucky I kept all the emails and messages which i sent they then sent me a new table only to discover when we opened it was even worse than the previous one and now i sent them messages again and no reaponse again this is actually very pathetic. If i went to a Pakistani shop to buy it they would never give me such a product and i am sure there customer service will be even better.