PATHETIC TO BE REPORTING AN INSTITUTE THAT WE REPORT TO DUE THEM BEING TO LAZY TO DO THEIR JOBS!

I really didn't think I would be reporting a complain again a body that I should report a claim to, but here we are.

I reported a matter to the CGSO in February and it was being handed by an individual by the name of Sitsula.

I kept asking for updates and had received absolutely no feedback or updates.

Eventually today, I received an email and sms stating that they could not get a hold of the company i reported a claim against so they are closing the matter.

I very much doubt this story as my claim was against the LAM airlines who is very much still in operation, which leads me to believe that either no or very poor attempts were made to get in contact with them.

This is back up by the fact that i received no update or feedback on any attempts, despite my follow ups.

What upsets me is not that this was not resolved in my favor, its the fact that it was not resolved at all. If the CGSO could hove shown me that they had tried and involved me in the process i would have been satisfied.

Do tell me what is the point of CGSO?