Oki Printing Solutions
Unclaimed Business
|5|2 Reviews (last 12 months)|This business does not respond to reviews
Oki Printing Solutions
Unclaimed Business
|5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
5|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
7 Sept 2020, 07:52
OKI ES9476 Was is our Worst Investment
I am an OKI fan , having bought an MB770 mono printers previously, and i thought it wont be different this time around, oh boy was i wrong, I bought FOUR ES9476 OKI Printers at R194 246.40 each, and the machines want a password, we have put in the default 123456 password and it doesn't work, the machine Doesn't recognise LAN cable and further more when you try to print or scan it says warming up. I tried to call OKI for help and was told there is no one to help me. But now we have white elephants in our office. I have even bought an inkjet machine so that we can print. It was our worst investment by far, almost 800K . I have lost faith in this company
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Anonymous
1 reviews | Active since Jan 2020
7 Sept 2020, 07:52
OKI ES9476 Was is our Worst Investment
I am an OKI fan , having bought an MB770 mono printers previously, and i thought it wont be different this time around, oh boy was i wrong, I bought FOUR ES9476 OKI Printers at R194 246.40 each, and the machines want a password, we have put in the default 123456 password and it doesn't work, the machine Doesn't recognise LAN cable and further more when you try to print or scan it says warming up. I tried to call OKI for help and was told there is no one to help me. But now we have white elephants in our office. I have even bought an inkjet machine so that we can print. It was our worst investment by far, almost 800K . I have lost faith in this company
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Anonymous
1 reviews | Active since Jan 2020
15 Feb 2018, 11:10
Oki refusing warranty
I bought a oki printer Ml3321 from glocell december 2016 The printer is still under warranty when i spoke to glocell they forwarded my query to advancenet Lady name Ntombi from advancenet called and said that i was suposed to clean and service the printer and service is not covered in our warranty , I explained to her it is not the service that i am asking for the printer is giving problem oki should fix it nd she repeated same It is over a week no help no positive feed back from oki this is rediculous They should not write with bold letters 3 Years on site warranty If anyone buying oki please dont expect any warranty from them This was my second printer from oki No more will opt for something better
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Anonymous
1 reviews | Active since Jan 2020
15 Feb 2018, 11:10
Oki refusing warranty
I bought a oki printer Ml3321 from glocell december 2016 The printer is still under warranty when i spoke to glocell they forwarded my query to advancenet Lady name Ntombi from advancenet called and said that i was suposed to clean and service the printer and service is not covered in our warranty , I explained to her it is not the service that i am asking for the printer is giving problem oki should fix it nd she repeated same It is over a week no help no positive feed back from oki this is rediculous They should not write with bold letters 3 Years on site warranty If anyone buying oki please dont expect any warranty from them This was my second printer from oki No more will opt for something better
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Anonymous
1 reviews | Active since Jan 2020
5 May 2017, 13:59
Thank you Ryan
<p>After being completely unable to get Studder Promotional to take responsibility for their sales and support (or lack of it), Oki SA stepped up and sorted out the entire problem for us. Thank you Ryan Harper.</p>
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Anonymous
1 reviews | Active since Jan 2020
5 May 2017, 13:59
Thank you Ryan
<p>After being completely unable to get Studder Promotional to take responsibility for their sales and support (or lack of it), Oki SA stepped up and sorted out the entire problem for us. Thank you Ryan Harper.</p>
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Anonymous
1 reviews | Active since Jan 2020
2 May 2017, 08:55
Follow up
<p>Since my last post Oki have ignored my communications. They have now also decided to deactivate comments on their Facebook posts. Doing so is an attempt I assume to portray Oki as completely wonderful. If the public can't see complaints then they can't make an informed decision whether purchasing Oki is a good decision. This is very manipulative and not good business practice. A month later Oki still have my printer and have not issued the refund they promised via email. I have done everything which they requested but my 2 emails to Ryan Harper since last week have been ignored. Unfortunately all this does is motivate us to post further reviews on all platforms and social media in order to bring this to the public's attention</p>
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Anonymous
1 reviews | Active since Jan 2020
2 May 2017, 08:55
Follow up
<p>Since my last post Oki have ignored my communications. They have now also decided to deactivate comments on their Facebook posts. Doing so is an attempt I assume to portray Oki as completely wonderful. If the public can't see complaints then they can't make an informed decision whether purchasing Oki is a good decision. This is very manipulative and not good business practice. A month later Oki still have my printer and have not issued the refund they promised via email. I have done everything which they requested but my 2 emails to Ryan Harper since last week have been ignored. Unfortunately all this does is motivate us to post further reviews on all platforms and social media in order to bring this to the public's attention</p>
0
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Anonymous
1 reviews | Active since Jan 2020
2 May 2017, 08:53
Follow up
<p>Since my last post Oki have ignored my communications. They have now also decided to deactivate comments on their Facebook posts. Doing so is an attempt I assume to portray Oki as completely wonderful. If the public can't see complaints then they can't make an informed decision whether purchasing Oki is a good decision. This is very manipulative and not good business practice. A month later Oki still have my printer and have not issued the refund they promised via email. I have done everything which they requested but my 2 emails to Ryan Harper since last week have been ignored. Unfortunately all this does is motivate us to post further reviews on all platforms and social media in order to bring this to the public's attention</p>
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Anonymous
1 reviews | Active since Jan 2020
2 May 2017, 08:53
Follow up
<p>Since my last post Oki have ignored my communications. They have now also decided to deactivate comments on their Facebook posts. Doing so is an attempt I assume to portray Oki as completely wonderful. If the public can't see complaints then they can't make an informed decision whether purchasing Oki is a good decision. This is very manipulative and not good business practice. A month later Oki still have my printer and have not issued the refund they promised via email. I have done everything which they requested but my 2 emails to Ryan Harper since last week have been ignored. Unfortunately all this does is motivate us to post further reviews on all platforms and social media in order to bring this to the public's attention</p>
0
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2017, 07:06
Don't deal with Oki/Printacom
<p>Having spent 5 months trying to create a finished product and getting nowhere, and after thousands of rand trying to produce a quality product, Oki SA agreed to give a refund for the white toner printer. This refund was confirmed in writing via several emails by Ryan Harper. They collected the printer a few weeks ago. Ryan since met with Peter of Studder Promotional from whom we bought the printer and now says that Studder refuses to give the refund. We are not at all surprised as we have had the misfortune of dealing with Peter for the last 5 months and we know his character by now. The problem is that Oki continues to use Peter at Studder but don't want to accept any responsibility for the way he conducts business despite being aware of his negative reputation. Most recently Ryan now tells me that in light of Studders refusal to give a refund, he can no longer do so either and instead said that he will purchase the printer at a reduced price as he would need to replace the inks and resell it. I am now expected to incur further losses. The package bought from Peter does not produce the product which it claims to be able to produce. With a maximum of 2 washes the transfer starts to fade and white lines appear in between the transfer. Oki publicly endorses Forever transfer paper however after speaking with Forever directly they have said that the print is good for at least 3 washes. So this is what you can expect from the Oki white toner printer and this is the product we could attain which for us is not an acceptable product to sell to anyone. We do not do things the way in which Peter does. If we cannot provide our clients with quality then we will not sell anything to them. If there was a quality issue then our clients would be able to return the item immediately for a full refund. That's how business works because your clients are your business. Studder do not agree with this, for them it's just sales and that's where it ends. It now appears that Oki are adopting this practice too. All we want is for Ryan to honour his emails and issue the refund as promised. The fact that Oki choose to work with Studder is not our problem. The fact that Oki SA are unable to put their foot down with Studder is not our problem. There are many businesses which would conduct Oki's affairs with more competency, professionalism and ethics than Studder does but Oki chooses to endorse Studder and continue to associate with them. Our current losses are in the region of R60 000 owing to the inability of this system to produce a quality end product. I have indicated that I will overlook these losses and put them down to experience. All I require is the refund for the printer as promised.</p>
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Anonymous
1 reviews | Active since Jan 2020
22 Apr 2017, 07:06
Don't deal with Oki/Printacom
<p>Having spent 5 months trying to create a finished product and getting nowhere, and after thousands of rand trying to produce a quality product, Oki SA agreed to give a refund for the white toner printer. This refund was confirmed in writing via several emails by Ryan Harper. They collected the printer a few weeks ago. Ryan since met with Peter of Studder Promotional from whom we bought the printer and now says that Studder refuses to give the refund. We are not at all surprised as we have had the misfortune of dealing with Peter for the last 5 months and we know his character by now. The problem is that Oki continues to use Peter at Studder but don't want to accept any responsibility for the way he conducts business despite being aware of his negative reputation. Most recently Ryan now tells me that in light of Studders refusal to give a refund, he can no longer do so either and instead said that he will purchase the printer at a reduced price as he would need to replace the inks and resell it. I am now expected to incur further losses. The package bought from Peter does not produce the product which it claims to be able to produce. With a maximum of 2 washes the transfer starts to fade and white lines appear in between the transfer. Oki publicly endorses Forever transfer paper however after speaking with Forever directly they have said that the print is good for at least 3 washes. So this is what you can expect from the Oki white toner printer and this is the product we could attain which for us is not an acceptable product to sell to anyone. We do not do things the way in which Peter does. If we cannot provide our clients with quality then we will not sell anything to them. If there was a quality issue then our clients would be able to return the item immediately for a full refund. That's how business works because your clients are your business. Studder do not agree with this, for them it's just sales and that's where it ends. It now appears that Oki are adopting this practice too. All we want is for Ryan to honour his emails and issue the refund as promised. The fact that Oki choose to work with Studder is not our problem. The fact that Oki SA are unable to put their foot down with Studder is not our problem. There are many businesses which would conduct Oki's affairs with more competency, professionalism and ethics than Studder does but Oki chooses to endorse Studder and continue to associate with them. Our current losses are in the region of R60 000 owing to the inability of this system to produce a quality end product. I have indicated that I will overlook these losses and put them down to experience. All I require is the refund for the printer as promised.</p>
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