Nuri Sushi

Based on recent customer reviews, Nuri Sushi is facing significant customer experience challenges across multiple branches including N1 City, Ottery, Promenade, Rondebosch, and Sea Point. Customers consistently mention extremely long waiting times, often exceeding two hours, alongside incorrect or short delivered orders. A recurring theme is unprofessional and dismissive staff conduct, with several patrons describing rude managers, ignored phone calls, and a lack of accountability when issues arise. Food quality concerns also surface, with mentions of soggy sushi, hard fillings, and reported illness after eating. Loyal customers indicate they are unlikely to return.