NuPay a division of Altron
1.3|256 reviews
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JD
Jaco D
1 reviews | Active since Member
28 Apr 2026, 04:25
Nupay division of altron debit order not canceling
This company deducted money from my bank and the debit order is un stoppable i have no business with this copany i have send them numerous emails to cancel this debit order but they are not responding which gives a **** alert highly unprofessional.I do hope that no one uses their services which ever it may be
Helpful (0)
Replies (3)0
Replies (3)NuPay a division of Altron's replyOfficial
28 Apr 2026, 04:52 Good day Jaco,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
Best regards,
NuPay a division of Altron's reply28 Apr 2026, 04:52
Official
Good day Jaco,
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
We are sorry to hear about your experience and for any inconvenience caused. Please take note that NuPay provides debit order services to companies and processes them on behalf of our merchants, and as such your debit order agreement is not with NuPay. Your contact details have been sent to the management team to assist. Kind Regards The NuPay Team
Best regards,
JD
Jaco D's updateReviewer Update
28 Apr 2026, 04:55Well on my debit order details it clearly states that nupay is the one deducting so have a look into it as i dont have any acounts that can make u deduct money dlfrom me and i have send a clear email canceling any service with u but that didnt help either
JD
Jaco D's update28 Apr 2026, 04:55
Reviewer Update
Well on my debit order details it clearly states that nupay is the one deducting so have a look into it as i dont have any acounts that can make u deduct money dlfrom me and i have send a clear email canceling any service with u but that didnt help either
NuPay a division of Altron's replyOfficial
28 Apr 2026, 04:58Good day Jaco,
Please can you provide us with with reference for the debit order that went off of your account.
This will assist us in identifying the service provider that debited your account.
Kind Regards,
The NuPay Team
Please can you provide us with with reference for the debit order that went off of your account.
This will assist us in identifying the service provider that debited your account.
Kind Regards,
The NuPay Team
Best regards,
NuPay a division of Altron's reply28 Apr 2026, 04:58
Official
Good day Jaco,
Please can you provide us with with reference for the debit order that went off of your account.
This will assist us in identifying the service provider that debited your account.
Kind Regards,
The NuPay Team
Please can you provide us with with reference for the debit order that went off of your account.
This will assist us in identifying the service provider that debited your account.
Kind Regards,
The NuPay Team
Best regards,