NTT Motor Group

Based on recent customer reviews, NTT Motor Group is facing significant customer experience challenges across multiple branches and brands. Customers consistently mention poor after-sales service, unresolved vehicle defects, and breakdowns in communication following purchase or service appointments. A recurring theme is dissatisfaction with accountability, with many feeling passed between staff without clear ownership of their issues. Concerns around alleged misrepresentation during sales, disputed quotes, missed service obligations, and dismissive management responses appear frequently. Several reviewers also raise concerns about staff attitude, with a few citing perceived unfair or discriminatory treatment.