Norman GoodFellows

Based on recent customer reviews, Norman GoodFellows receives largely positive feedback from shoppers who highlight friendly, patient staff and clear communication when assistance is needed in store. Customers consistently mention helpful service interactions, knowledgeable consultants, and a welcoming atmosphere that encourages repeat visits and referrals. However, a recurring concern centres on the online ordering experience, where shoppers describe delayed deliveries, unfulfilled promises, and unanswered queries after payment. Order accuracy is also raised as a frustration, suggesting the digital and fulfilment side of the retail experience lags behind the in-person service quality.

Norman GoodFellows has a TrustIndex of 5.8 out of 10 on Hellopeter, based on 36 reviews in the last 12 months. Hellopeter has tracked Norman GoodFellows across 242 total reviews. How is the TrustIndex calculated? →