Terrible Refund Policy!

Hi Everyone I had an unpleasant experience at Noise Boys Hatfield. The service was friendly but my experience not. I brought my vehicle in to remove my catalytic converter. Later they told me it was already removed and advised on a mini-cat. This cost me R1200. This mini-cat caused all sorts of issues on my Audi and eventually my mechanic advised that I remove it. I had to tow my car back to Noise Boys and get it removed. Noise Boys would not give me a refund or any compensation for my troubles...Just told me the min-cat was used and I couldn't get a refund. I found this was grossly wrong...and all the inconvenience I was put through. So, despite the friendly service I had a very bad experience...