New Debt Plan
Verified Business
|4.8|52 Reviews (last 12 months)|Responds in 21h 2m
New Debt Plan
Verified Business
|4.8
52 Reviews (last 12 months)
Responds in 21h 2m
AI Review Summary
Based on recent customer reviews, New Debt Plan is widely regarded as a professional and supportive debt counselling partner that helps clients regain financial stability. Customers consistently mention attentive consultants such as Macdonald, Sydney, Solomon, Helen and Rutendo, praising their patience, clear explanations and willingness to go the extra mile. A recurring theme is effective communication, prompt feedback and a person centred approach that eases the pressure of monthly finances. A smaller group raises concerns about transparency on fees, account access and information flow during the review process.
Performance(last 12 months):
Trustindex Rating
8.6Ranked In Financial Services
#32Reply Time
21h 2mNPS Score
75Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 8h 23m
TrustIndex
8.6
Ranking
#32
in Financial Services
Reply Time
21h 2m
NPS Score
75
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 8h 23m
Frequently Asked Questions About New Debt Plan
What do customers say about New Debt Plan?
Based on recent customer reviews, New Debt Plan is widely regarded as a professional and supportive debt counselling partner that helps clients regain financial stability. Customers consistently mention attentive consultants such as Macdonald, Sydney, Solomon, Helen and Rutendo, praising their patience, clear explanations and willingness to go the extra mile. A recurring theme is effective communication, prompt feedback and a person centred approach that eases the pressure of monthly finances. A smaller group raises concerns about transparency on fees, account access and information flow during the review process.
Is New Debt Plan trustworthy?
Recent reviews (52)
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