Netstar
1 reviews | Active since Member
Unhappy Customer
You guys don’t even deserve rating at this point, for the past two weeks I’ve been logging calls backs and sending messages to cancel my contract ! Till date nobody contacts me. You guys rather keep me on hold for longer than 5 minutes ?? Surely you should treat your customers the way you’d like to be treated. Absolutely not happy with the service from Netstar!
<div>Good day Martinique,<br><br> Thank you for bringing this to our attention. </div><div><br>We sincerely apologise for the frustration and inconvenience you have experienced while trying to cancel your contract. This is certainly not the level of service we aim to provide, and we understand your dissatisfaction. </div><div><br>Please be assured that your request is important to us. We have escalated your matter to the relevant team for urgent attention, and a consultant will be in contact with you to assist with your cancellation. </div><div><br>We appreciate your patience and the opportunity to resolve this matter. <br><br>Kind Regards,<br>Netstar</div>
Best regards,
<div>Good day Martinique,<br><br> Thank you for bringing this to our attention. </div><div><br>We sincerely apologise for the frustration and inconvenience you have experienced while trying to cancel your contract. This is certainly not the level of service we aim to provide, and we understand your dissatisfaction. </div><div><br>Please be assured that your request is important to us. We have escalated your matter to the relevant team for urgent attention, and a consultant will be in contact with you to assist with your cancellation. </div><div><br>We appreciate your patience and the opportunity to resolve this matter. <br><br>Kind Regards,<br>Netstar</div>
Best regards,
<div>Good day Martinique,<br><br>Kindly note that our Retentions Team tried contacting you to no avail and an email has been sent to you , please reply to the email for further assistance.<br><br>Alternatively please provide us with a convenient time for us to reach you.<br><br>Kind Regards,<br>Netstar</div>
Best regards,
<div>Good day Martinique,<br><br>Kindly note that our Retentions Team tried contacting you to no avail and an email has been sent to you , please reply to the email for further assistance.<br><br>Alternatively please provide us with a convenient time for us to reach you.<br><br>Kind Regards,<br>Netstar</div>
Best regards,
<div>Good day Martinique,<br><br>We are pleased to confirm that our Retentions Team has contacted you and assisted with your cancellation request.</div><div><br>We would like to thank you for your support during your time with us, and we truly appreciate the opportunity we had to be of service.</div><div><br><br>Kind Regards,<br>Netstar<br><br><br></div>
Best regards,
<div>Good day Martinique,<br><br>We are pleased to confirm that our Retentions Team has contacted you and assisted with your cancellation request.</div><div><br>We would like to thank you for your support during your time with us, and we truly appreciate the opportunity we had to be of service.</div><div><br><br>Kind Regards,<br>Netstar<br><br><br></div>
Best regards,