

Natrent
Based on recent customer reviews, Natrent is facing significant tenant dissatisfaction, particularly around deposit refunds and property management practices. Customers consistently mention difficulties recovering deposits at the end of their lease, with a recurring theme of disputed maintenance charges and alleged fabricated damages. Tenants frequently raise concerns about unresponsive communication, delayed or poorly executed repairs, and a perceived lack of accountability from agents and administrators. While a few reviewers acknowledge helpful and responsive agents during the initial leasing stage, the post-signature experience is widely described as frustrating and unprofessional.
TrustIndex
2.2
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Based on recent customer reviews, Natrent is facing significant tenant dissatisfaction, particularly around deposit refunds and property management practices. Customers consistently mention difficulties recovering deposits at the end of their lease, with a recurring theme of disputed maintenance charges and alleged fabricated damages. Tenants frequently raise concerns about unresponsive communication, delayed or poorly executed repairs, and a perceived lack of accountability from agents and administrators. While a few reviewers acknowledge helpful and responsive agents during the initial leasing stage, the post-signature experience is widely described as frustrating and unprofessional.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTry adjusting your filters to see more results.
Natrent has a TrustIndex of 2.2 out of 10 on Hellopeter, based on 13 reviews in the last 12 months. Hellopeter has tracked Natrent across 197 total reviews. How is the TrustIndex calculated? →
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.