

National Home Builders Registration Council
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I registered as a builder and had to book my exam, nowhere on their website does it state that you need to do exam in 30 days from payment but they do say its in some document (ie small print) that states that. So I tried to book test online, their system is so lousy its unbelievable, I was unable to find an open date. Phoned in multiple times but get put on to someone else in call centre and then calls get dropped... Very unprofessional entity.
1 reviews | Active since Jan 2020
I registered as a builder and had to book my exam, nowhere on their website does it state that you need to do exam in 30 days from payment but they do say its in some document (ie small print) that states that. So I tried to book test online, their system is so lousy its unbelievable, I was unable to find an open date. Phoned in multiple times but get put on to someone else in call centre and then calls get dropped... Very unprofessional entity.
1 reviews | Active since Jan 2020
Does Western Cape, Milnerton have employees? You call reception they say they transfer you to the department that deals with the renewal, the phone just hangs up, while you waited for more than 30 minutes on line. I made renewal 8 days back and i have paid the status says paid but no certificate is uploaded. Can someone be accountable please.
1 reviews | Active since Jan 2020
Does Western Cape, Milnerton have employees? You call reception they say they transfer you to the department that deals with the renewal, the phone just hangs up, while you waited for more than 30 minutes on line. I made renewal 8 days back and i have paid the status says paid but no certificate is uploaded. Can someone be accountable please.
1 reviews | Active since Jan 2020
We have been complaining about Lenova Construction to NHBRC but officials in Bloemfontein are taking bribes from the developer, a house built in less than 2yrs now have cracks inside and outside the developer doesn't want to fix the cracks she said NHBRC is on here side, it's evident that it is true we went multiple times to launch complaints but nothing is happening. Roof leaking was reported before 12 month but was never fixed it's almost 2yrs since we occupied the place.
1 reviews | Active since Jan 2020
We have been complaining about Lenova Construction to NHBRC but officials in Bloemfontein are taking bribes from the developer, a house built in less than 2yrs now have cracks inside and outside the developer doesn't want to fix the cracks she said NHBRC is on here side, it's evident that it is true we went multiple times to launch complaints but nothing is happening. Roof leaking was reported before 12 month but was never fixed it's almost 2yrs since we occupied the place.
1 reviews | Active since Jan 2020
NO REPLY FROM THEM ! The NHBRC does nothing for it`s members and just passing the buck. When I complained about my membership that I couldn`t renew online because their system wouldn`t allow me to, this is the response I get from Mrs van der Berg at the Western Cape branch: Dear Sibongile, Please assist. Stay Safe Kind regards Agnes Van den Berg NHBRC Marketing - Western Cape No one wants to work anymore and they just move it on to someone else without listening to the client's problem. They are becoming like every government institution. Stil I am not registered and my membership hasn`t been renewed for 2023. Absolutely useless !
1 reviews | Active since Jan 2020
NO REPLY FROM THEM ! The NHBRC does nothing for it`s members and just passing the buck. When I complained about my membership that I couldn`t renew online because their system wouldn`t allow me to, this is the response I get from Mrs van der Berg at the Western Cape branch: Dear Sibongile, Please assist. Stay Safe Kind regards Agnes Van den Berg NHBRC Marketing - Western Cape No one wants to work anymore and they just move it on to someone else without listening to the client's problem. They are becoming like every government institution. Stil I am not registered and my membership hasn`t been renewed for 2023. Absolutely useless !
1 reviews | Active since Jan 2020
We are trying to address a builder that has ****** over half a million from us and is registered with NHBRC.We have laid ******** charges.We are also paying large amounts in remedial work for bad workmanship aside from the theft losses. His company is Prosperitty Builders ( yes two t's)He has 3 judgements against him. NHBRC is not helping us to deregister him. We have called and sent several emails. They are useless in helping and it seems as if it is just a convenience and not an organisation that has credibility in controlling their members.
1 reviews | Active since Jan 2020
We are trying to address a builder that has ****** over half a million from us and is registered with NHBRC.We have laid ******** charges.We are also paying large amounts in remedial work for bad workmanship aside from the theft losses. His company is Prosperitty Builders ( yes two t's)He has 3 judgements against him. NHBRC is not helping us to deregister him. We have called and sent several emails. They are useless in helping and it seems as if it is just a convenience and not an organisation that has credibility in controlling their members.
1 reviews | Active since Jan 2020
(My) Home Owners Submission GENERAL COMPLAINT & CONCLUSION I was sold a property which is a lifetime investment of mine, under the pretext of false advertising False advertising, misleading information and deception was used to rob me of my hard work and dreams, and that is wrong and very unfair. Every day I regret making the purchase. Yes, perfection does not exist but daylight robbery and unfairness does exist, and every day it is a constant and painful reminder to myself, my dreams and aspiration, hard work and money. According to the OCCUPATIONAL HEALTH AND SAFETY ACT, 1993 Act No. 85, 1993 OCCUPATIONAL HEALTH AND SAFETY ACT, 1993 subsection: lnvestigations 31. (1) An inspector may investigate the circumstances of any incident which has occurred at or originated from a workplace or in connect!on with the use of plant or machinery which has resulted, or in the opinion of the inspector could have resulted, in the injury, illness or death of any person in order to determine whether it is necessary to hold a formal investigation in terms of section 32. (2) After completing the investigation in terms of subsection (1) the inspector shall submit a written report thereon, together with all relevant statements, documents and information gathered by him, to the attorney-General within whose area of jurisdiction such incident occurred and he shall at the same time 10 submit a copy of the report, statements and documents to the chief inspector. (3) Upon receipt of a report referred to in subsection (2), the attorney-general shall deal there within accordance with the provisions of the Inquests Act, 1959 (Act No.. 58 of 1959), or the criminal Procedure Act; 1977 (Act No. 51 of 1977), as the case may be. " . . .''''' .' 15' (4) An inspector holding an investigation shall not incur any civil liability by virtue of anything contained in the report referred to in subsection (2). The inspection should have detected that the whole infrastructure is not acceptable and non-negotiable as our life's are in danger. The whole infrastructure is an insult, a mediocre and broad daylight robbery to me as an investor- one property is an investment too!! I wonder every day how ABSA Bank approved this whole structure and my unit. Everything is of poor quality from the veranda tile to the toilet handle and everything else Why? How did NHBRC approve this scam of a supposed project of BRINDLE MEWS? Words do not and cannot describe what goes on in my mind, spirit and heart every minute regarding my investment going down the drain every day. NHRBC's Findings:- Utter nonsense and insult!!! UNIT ** . Leak underneath the kitchen sink resulting to the kitchen cupboard being damaged. . Poor plaster finish behind the refrigerator. . Vertical crack next to the plug point in bedroom 1 and bedroom 2. . Diagonal crack at the window opening less than 1mm in bedroom 2 visible on both sides. . Separation crack between door frame and masonry walling in the bathroom. . Crack at the opening in the lounge. . Sliding door faulty and not cleaned. . Gap on the floor tile in between the sliding door. . Missing ***** on the aluminum window handle NOTIFICATION OF ITEMS OF COMPLAINT TO HOMEBUILDER: The homebuilder was notified by the housing consumer with regards to the defects within the prescribed period of time as stipulated under the provisions of the Housing Consumer Protection Measures Act. BRIEF INTRODUCTION lnspection carried out for Brindle Mews Residents to ensure that the properly complies with SANS 10400 and the Council's Home Building Manual in response to complaints received. This property was inspected on the 26 June 2020. a council: Ms Jutieka Bayat (Cltairpersofl] I Mt MakaSate Choeu : Mr Mziwonke Dlabantu (Ch iet Erecutive Officer): ayls Bont,we Duba iMrUnathi Hoyana iMrMziwonke JacobsrMsMampe Kotsi ; MrGoolam &an.ck: tir Roy Mnisi / Ms Noluthando Molac Zenlele Myeza Mr RoseDerry Sonto i Ms Nthabisefl0 Tsenase : Mt Arrd,le Yabo (Comrtny Sectalary
1 reviews | Active since Jan 2020
(My) Home Owners Submission GENERAL COMPLAINT & CONCLUSION I was sold a property which is a lifetime investment of mine, under the pretext of false advertising False advertising, misleading information and deception was used to rob me of my hard work and dreams, and that is wrong and very unfair. Every day I regret making the purchase. Yes, perfection does not exist but daylight robbery and unfairness does exist, and every day it is a constant and painful reminder to myself, my dreams and aspiration, hard work and money. According to the OCCUPATIONAL HEALTH AND SAFETY ACT, 1993 Act No. 85, 1993 OCCUPATIONAL HEALTH AND SAFETY ACT, 1993 subsection: lnvestigations 31. (1) An inspector may investigate the circumstances of any incident which has occurred at or originated from a workplace or in connect!on with the use of plant or machinery which has resulted, or in the opinion of the inspector could have resulted, in the injury, illness or death of any person in order to determine whether it is necessary to hold a formal investigation in terms of section 32. (2) After completing the investigation in terms of subsection (1) the inspector shall submit a written report thereon, together with all relevant statements, documents and information gathered by him, to the attorney-General within whose area of jurisdiction such incident occurred and he shall at the same time 10 submit a copy of the report, statements and documents to the chief inspector. (3) Upon receipt of a report referred to in subsection (2), the attorney-general shall deal there within accordance with the provisions of the Inquests Act, 1959 (Act No.. 58 of 1959), or the criminal Procedure Act; 1977 (Act No. 51 of 1977), as the case may be. " . . .''''' .' 15' (4) An inspector holding an investigation shall not incur any civil liability by virtue of anything contained in the report referred to in subsection (2). The inspection should have detected that the whole infrastructure is not acceptable and non-negotiable as our life's are in danger. The whole infrastructure is an insult, a mediocre and broad daylight robbery to me as an investor- one property is an investment too!! I wonder every day how ABSA Bank approved this whole structure and my unit. Everything is of poor quality from the veranda tile to the toilet handle and everything else Why? How did NHBRC approve this scam of a supposed project of BRINDLE MEWS? Words do not and cannot describe what goes on in my mind, spirit and heart every minute regarding my investment going down the drain every day. NHRBC's Findings:- Utter nonsense and insult!!! UNIT ** . Leak underneath the kitchen sink resulting to the kitchen cupboard being damaged. . Poor plaster finish behind the refrigerator. . Vertical crack next to the plug point in bedroom 1 and bedroom 2. . Diagonal crack at the window opening less than 1mm in bedroom 2 visible on both sides. . Separation crack between door frame and masonry walling in the bathroom. . Crack at the opening in the lounge. . Sliding door faulty and not cleaned. . Gap on the floor tile in between the sliding door. . Missing ***** on the aluminum window handle NOTIFICATION OF ITEMS OF COMPLAINT TO HOMEBUILDER: The homebuilder was notified by the housing consumer with regards to the defects within the prescribed period of time as stipulated under the provisions of the Housing Consumer Protection Measures Act. BRIEF INTRODUCTION lnspection carried out for Brindle Mews Residents to ensure that the properly complies with SANS 10400 and the Council's Home Building Manual in response to complaints received. This property was inspected on the 26 June 2020. a council: Ms Jutieka Bayat (Cltairpersofl] I Mt MakaSate Choeu : Mr Mziwonke Dlabantu (Ch iet Erecutive Officer): ayls Bont,we Duba iMrUnathi Hoyana iMrMziwonke JacobsrMsMampe Kotsi ; MrGoolam &an.ck: tir Roy Mnisi / Ms Noluthando Molac Zenlele Myeza Mr RoseDerry Sonto i Ms Nthabisefl0 Tsenase : Mt Arrd,le Yabo (Comrtny Sectalary
1 reviews | Active since Jan 2020
Nelspruit NHBRC WOW WHAT SERVICE By all means take your time, but when a company is supposed to assist in 3 days as advised and only assists you in 5 days and tell you no now you got to do this online. So 2 weeks i have waited, apologies STILL waiting. This shows how much one slow company can make another company loose everything. #C
1 reviews | Active since Jan 2020
Nelspruit NHBRC WOW WHAT SERVICE By all means take your time, but when a company is supposed to assist in 3 days as advised and only assists you in 5 days and tell you no now you got to do this online. So 2 weeks i have waited, apologies STILL waiting. This shows how much one slow company can make another company loose everything. #C
1 reviews | Active since Jan 2020
If there was a minus rating, I would give it Minus 100. This organisation is unusual for the public sector- it is cash rich, because a premium must be paid for each new house built. The cash thus collected should be applied- amongst other things to rectifying defects. Just doesn't happen. In 2008 we bought a newly built house in Grahamstown so we could spend weekends with our children who were in junior school there then. Huge cracks started appearing about 6 months after I bought the house. That house should never have passed any building approvals. The builder refused to rectify the defects saying he was out of business, so in accordance with the terms of the warranty I notified NHBRC and made a claim about major structural defects in 2010. It took them over 2 years to inspect the structure which continued to deteriorate. Having failed to find a builder to rectify, they agreed to a quote from a local reputable builder in 2014, led him on for 4 more years until March 2018. When it was time to finalise the contract, they reopened the tender and appointed another builder who had not even inspected the premises before he quoted. His business premises were based in Cala a 4-hour drive away from Grahamstown. When I asked to see his handiwork and references, they suddenly decided to offer me compensation. To decide whether this was sufficient I asked a neutral NHBRC registered PE based builder of repute to inspect the house and quote to the exact Bill of Quantities prepared by NHBRC. This builder produced a quote which took into account the quality of the finishings that would have to be replaced and his quote was in line with the original quote of the local Grahamstown builder. Trying to get NHBRC, at Executive and Council level to even respond to finalise the matter has proved so fruitless that with my children long since matriculated in 2015, an empty house deteriorating by the day, I managed to sell it in 2019 at a substantial loss to the original purchase price. To this day, emails and phone calls go unanswered and I am now left with little alternative but to contemplate legal action. In the meantime, NHBRC continues to pontificate about the services it provides on social media. My advice to anyone contemplating building a new house or buying one with an NHBRC warranty- do extensive due diligence on the builder, have an architect and quantity surveyor ensure that it is structurally sound and ensure that they have inspected all the building certificates. The only assumption you should make about the warranty is that NHBRC will do its utmost to wriggle out of it and even if it does eventually honour it, it will quote a so-called mandate that bears no relationship to the contractual obligations they have towards you.
1 reviews | Active since Jan 2020
If there was a minus rating, I would give it Minus 100. This organisation is unusual for the public sector- it is cash rich, because a premium must be paid for each new house built. The cash thus collected should be applied- amongst other things to rectifying defects. Just doesn't happen. In 2008 we bought a newly built house in Grahamstown so we could spend weekends with our children who were in junior school there then. Huge cracks started appearing about 6 months after I bought the house. That house should never have passed any building approvals. The builder refused to rectify the defects saying he was out of business, so in accordance with the terms of the warranty I notified NHBRC and made a claim about major structural defects in 2010. It took them over 2 years to inspect the structure which continued to deteriorate. Having failed to find a builder to rectify, they agreed to a quote from a local reputable builder in 2014, led him on for 4 more years until March 2018. When it was time to finalise the contract, they reopened the tender and appointed another builder who had not even inspected the premises before he quoted. His business premises were based in Cala a 4-hour drive away from Grahamstown. When I asked to see his handiwork and references, they suddenly decided to offer me compensation. To decide whether this was sufficient I asked a neutral NHBRC registered PE based builder of repute to inspect the house and quote to the exact Bill of Quantities prepared by NHBRC. This builder produced a quote which took into account the quality of the finishings that would have to be replaced and his quote was in line with the original quote of the local Grahamstown builder. Trying to get NHBRC, at Executive and Council level to even respond to finalise the matter has proved so fruitless that with my children long since matriculated in 2015, an empty house deteriorating by the day, I managed to sell it in 2019 at a substantial loss to the original purchase price. To this day, emails and phone calls go unanswered and I am now left with little alternative but to contemplate legal action. In the meantime, NHBRC continues to pontificate about the services it provides on social media. My advice to anyone contemplating building a new house or buying one with an NHBRC warranty- do extensive due diligence on the builder, have an architect and quantity surveyor ensure that it is structurally sound and ensure that they have inspected all the building certificates. The only assumption you should make about the warranty is that NHBRC will do its utmost to wriggle out of it and even if it does eventually honour it, it will quote a so-called mandate that bears no relationship to the contractual obligations they have towards you.
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