National financial ombud scheme South Africa (NFO)
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silindile B
1 reviews | Active since Member
11 May 2026, 16:06
no solution since 10.December 2025
no feedback for a case lodge 10 December 2025. this is the second time writing here my case only got to be sent to the invesrigator after writing here. now i get emails from 2 difrent people asking for the same thing. Nosiphiwo and Sithandwa. now they dont even bother to reply to my emails. what is it with RMA that it took them 3 months to finally acknowledge the client that we have been paying for for years whike they did not allocate the policy number. since tou have failed to help me who is above you
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Replies (1)National financial ombud scheme South Africa (NFO)'s replyOfficial
18 May 2026, 07:59 Dear Miss Baloyi,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Best regards,
National financial ombud scheme South Africa (NFO)'s reply18 May 2026, 07:59
Official
Dear Miss Baloyi,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Thank you for bringing your concerns to our attention.
We acknowledge receipt of the feedback you shared on HelloPeter.
Please note that your matter has been referred to the relevant team for review.
You will receive further communication from our office once the allocated adjudicator has assessed the information and is ready to engage with you.
We appreciate your patience while we work through the necessary steps.
Kind regards,
Best regards,