TrustIndex
5.6
Score
NPS Score
100
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Namola’s location sharing gives me peace of mind, especially when my loved ones are traveling
Namola’s location sharing gives me peace of mind, especially when my loved ones are traveling. I often travel too and it saves back and forth whatsapp messages to my family that I am safe
1 reviews | Active since Jan 2020
Namola’s location sharing gives me peace of mind, especially when my loved ones are traveling
Namola’s location sharing gives me peace of mind, especially when my loved ones are traveling. I often travel too and it saves back and forth whatsapp messages to my family that I am safe
1 reviews | Active since Jan 2020
Immediate Cancellation Request!
Shocking service from Namola! DO NOT USE NAMOLA! No phone contact available and their App does not work, nor do they respond to emails. It is impossible to cancel a subscription and they continue to deduct monthly payments. I have requested immediate cancellation and have reported them to my banks ***** department.
1 reviews | Active since Jan 2020
Immediate Cancellation Request!
Shocking service from Namola! DO NOT USE NAMOLA! No phone contact available and their App does not work, nor do they respond to emails. It is impossible to cancel a subscription and they continue to deduct monthly payments. I have requested immediate cancellation and have reported them to my banks ***** department.
1 reviews | Active since Jan 2020
Cancel my subscription immediately and stop processing debit orders in my account
Namola team , please terminate my Namola subscription. I have been dealing with Keagan Solomons since November 2025 but his not winning with resolving my cancellation. I am sick and tired of the several requests sent to Namola but not action. I have several debit in my account for insufficient for the debit orders which bounce in my cheque even when there is sufficient funds. Namola is no longer providing a service even when you are requesting a cancellation everything is a hard for Namola. I can't cancel the subscription on my App because my Namola App has not been working for 3 months now.
1 reviews | Active since Jan 2020
Cancel my subscription immediately and stop processing debit orders in my account
Namola team , please terminate my Namola subscription. I have been dealing with Keagan Solomons since November 2025 but his not winning with resolving my cancellation. I am sick and tired of the several requests sent to Namola but not action. I have several debit in my account for insufficient for the debit orders which bounce in my cheque even when there is sufficient funds. Namola is no longer providing a service even when you are requesting a cancellation everything is a hard for Namola. I can't cancel the subscription on my App because my Namola App has not been working for 3 months now.
1 reviews | Active since Jan 2020
Extremely bad service from Namola.
I had a good service from Namola while my first tracker lasted. When it died the service turned appalling. Months of multiple failed attempts to repair the device were followed by me buying a new device that proved faulty, then another new one, which could not be connected to my phon. Then the accounts departments could not resolve the problem of my payments not going through. No replies from technical support, weeks of waiting for replies from support staff. I finally decided to quit but asked for the compensation for the device for which I paid but which never worked. I sent to the technical department by Postnet for a particular day when the support assistant who was supposed to help was there. Two seeks later I asked what was happening, and it has turned out that the parcel was still at the Postnet, i.e. she did not even bother to pick it up. I was told that mu subscription was cancelled on my request, and yet I still get messages from the accounts department threatening me with the closure of my account. The whole story started more than a year ago, and of course, there is not chance that Namola will ever pay me for the faulty device. But I want to warn other clients: enjoy if your tracker works. Once it stops working, forget about it, don't waste your time.
1 reviews | Active since Jan 2020
Extremely bad service from Namola.
I had a good service from Namola while my first tracker lasted. When it died the service turned appalling. Months of multiple failed attempts to repair the device were followed by me buying a new device that proved faulty, then another new one, which could not be connected to my phon. Then the accounts departments could not resolve the problem of my payments not going through. No replies from technical support, weeks of waiting for replies from support staff. I finally decided to quit but asked for the compensation for the device for which I paid but which never worked. I sent to the technical department by Postnet for a particular day when the support assistant who was supposed to help was there. Two seeks later I asked what was happening, and it has turned out that the parcel was still at the Postnet, i.e. she did not even bother to pick it up. I was told that mu subscription was cancelled on my request, and yet I still get messages from the accounts department threatening me with the closure of my account. The whole story started more than a year ago, and of course, there is not chance that Namola will ever pay me for the faulty device. But I want to warn other clients: enjoy if your tracker works. Once it stops working, forget about it, don't waste your time.
1 reviews | Active since Jan 2020
Be aware of **** emergency services
When I push the emergency button it can't find my location, tells me to call 112. So now I'm trying to cancel my subscription, but it won't let me. Absolutely disgusting service.
1 reviews | Active since Jan 2020
Be aware of **** emergency services
When I push the emergency button it can't find my location, tells me to call 112. So now I'm trying to cancel my subscription, but it won't let me. Absolutely disgusting service.
1 reviews | Active since Jan 2020
NAMOLA ****
I think this is a scxam. Once you sign up it is impossible to cancel, the number they have put on the web doesn't exit and the instructions they give you to cancel on the app dont work either. BEWARE
1 reviews | Active since Jan 2020
NAMOLA ****
I think this is a scxam. Once you sign up it is impossible to cancel, the number they have put on the web doesn't exit and the instructions they give you to cancel on the app dont work either. BEWARE
1 reviews | Active since Jan 2020
Fast and friendly service - Namola
A big shout out for Given Mashaba from Namola. I had difficulty when trying to sign in and I could not resolve the issue. Given was very friendly and immediately helped to correct the problem. Well done Given :))
1 reviews | Active since Jan 2020
Fast and friendly service - Namola
A big shout out for Given Mashaba from Namola. I had difficulty when trying to sign in and I could not resolve the issue. Given was very friendly and immediately helped to correct the problem. Well done Given :))
1 reviews | Active since Jan 2020
Great service
Excellent service all the time!
1 reviews | Active since Jan 2020
Great service
Excellent service all the time!