N4 Auto Craft
Claimed Business
|2|5 Reviews (last 12 months)|This business does not respond to reviews
N4 Auto Craft
Claimed Business
|2
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
2|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 May 2026, 07:39
3 weeks to repair a bumper and really BAD service!
I would NOT recommend N4 Autocraft based on my recent experience. I was first contacted on 14 April to say that the repair had been authorised by the insurance company. On 17 April, a book in date was finalised, and I received the booking confirmation on 24 April. My car was taken in on 28 April. That same day, I received a message saying the car was in the stripping bay. After that, I only received another update on 11 May, saying the car was in the paint preparation bay and ready for painting. No proper communication followed after this. My husband had to keep following up to find out when the car would be ready. The insurance company also started following up. On 19 May, I received a confused and panicked call from reception, where the lady said she had phoned the wrong person. I finally collected my car on 20 May. Three days later, on 23 May, my car stopped running while I was driving out of our complex. The battery was completely flat. When we opened the bonnet to jump-start the car, we found that two covers in the engine area were missing. We also noticed visible running paint on the repair work. So after THREE weeks to repair a bumper, I received my car back with missing parts, a flat battery, poor communication and paintwork that was not up to standard. I have had a similar repair done by another panel beater before, including a bumper repair and front light replacement, and it was completed within a week. The service I received from N4 Autocraft was unacceptable. I will NOT recommend them to anyone in Pretoria or anywhere else in South Africa. If I could give a zero-star rating, I would. Think carefully before taking your vehicle to them. If a bumper repair takes three weeks and still comes back with missing parts and visible paint defects, I would be very concerned about how long a larger repair would take.
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Anonymous
1 reviews | Active since Jan 2020
23 May 2026, 07:39
3 weeks to repair a bumper and really BAD service!
I would NOT recommend N4 Autocraft based on my recent experience. I was first contacted on 14 April to say that the repair had been authorised by the insurance company. On 17 April, a book in date was finalised, and I received the booking confirmation on 24 April. My car was taken in on 28 April. That same day, I received a message saying the car was in the stripping bay. After that, I only received another update on 11 May, saying the car was in the paint preparation bay and ready for painting. No proper communication followed after this. My husband had to keep following up to find out when the car would be ready. The insurance company also started following up. On 19 May, I received a confused and panicked call from reception, where the lady said she had phoned the wrong person. I finally collected my car on 20 May. Three days later, on 23 May, my car stopped running while I was driving out of our complex. The battery was completely flat. When we opened the bonnet to jump-start the car, we found that two covers in the engine area were missing. We also noticed visible running paint on the repair work. So after THREE weeks to repair a bumper, I received my car back with missing parts, a flat battery, poor communication and paintwork that was not up to standard. I have had a similar repair done by another panel beater before, including a bumper repair and front light replacement, and it was completed within a week. The service I received from N4 Autocraft was unacceptable. I will NOT recommend them to anyone in Pretoria or anywhere else in South Africa. If I could give a zero-star rating, I would. Think carefully before taking your vehicle to them. If a bumper repair takes three weeks and still comes back with missing parts and visible paint defects, I would be very concerned about how long a larger repair would take.
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2026, 12:24
POOR SERVICE N4 Autocraft
Incident reported to Discovery South Africa in December 2025. Assessor indicated it is a 5-day job and appointed N4 Autocraft in Pretoria East. They contacted me to book the vehicle on 20 January 2026, for the repair after they received the spares. The tail light lens needed replacement, the white bumper needs plastic marks to be removed and possible replacement of the black plastic skirt below the bumper. It is now 1 whole month at the repair shop, and still no vehicle. I feel sorry for the people who send their vehicle in with a real dent; it would probably take about 2 months at this rate. Very poor service from N4 Autocraft.
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2026, 12:24
POOR SERVICE N4 Autocraft
Incident reported to Discovery South Africa in December 2025. Assessor indicated it is a 5-day job and appointed N4 Autocraft in Pretoria East. They contacted me to book the vehicle on 20 January 2026, for the repair after they received the spares. The tail light lens needed replacement, the white bumper needs plastic marks to be removed and possible replacement of the black plastic skirt below the bumper. It is now 1 whole month at the repair shop, and still no vehicle. I feel sorry for the people who send their vehicle in with a real dent; it would probably take about 2 months at this rate. Very poor service from N4 Autocraft.
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Anonymous
1 reviews | Active since Jan 2020
1 Aug 2025, 07:31
Stay away
Extremely disappointed with my experience at N4 Auto Craft. The repairs to my vehicle took far longer than initially communicated, and at no point did anyone bother to communicate delays or provide updates. I had to constantly follow up myself just to get basic information. To make matters worse, when I finally collected the vehicle, I noticed the rearview camera had been damaged during their time with it. I immediately brought this to their attention, but they outright refused to take any responsibility. This level of service is completely unacceptable. Poor communication, lack of accountability, and a clear disregard for customer satisfaction — I would strongly advise others to think twice before trusting their vehicle to N4 Auto Craft.
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Anonymous
1 reviews | Active since Jan 2020
1 Aug 2025, 07:31
Stay away
Extremely disappointed with my experience at N4 Auto Craft. The repairs to my vehicle took far longer than initially communicated, and at no point did anyone bother to communicate delays or provide updates. I had to constantly follow up myself just to get basic information. To make matters worse, when I finally collected the vehicle, I noticed the rearview camera had been damaged during their time with it. I immediately brought this to their attention, but they outright refused to take any responsibility. This level of service is completely unacceptable. Poor communication, lack of accountability, and a clear disregard for customer satisfaction — I would strongly advise others to think twice before trusting their vehicle to N4 Auto Craft.
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Anonymous
1 reviews | Active since Jan 2020
17 Jul 2025, 13:14
PSG Rustenburg / Discovery claim
N4 Autocraft truly provides excellent service. They are professional, efficient, and consistently keep us updated throughout the repair process. Their commitment to regular feedback and clear communication makes doing business with them an absolute pleasure. Highly recommended for hassle-free and reliable panel beating services!
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Anonymous
1 reviews | Active since Jan 2020
17 Jul 2025, 13:14
PSG Rustenburg / Discovery claim
N4 Autocraft truly provides excellent service. They are professional, efficient, and consistently keep us updated throughout the repair process. Their commitment to regular feedback and clear communication makes doing business with them an absolute pleasure. Highly recommended for hassle-free and reliable panel beating services!
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Anonymous
1 reviews | Active since Jan 2020
15 Jul 2025, 13:20
WATCH OUT!!!
My vehicle was sent to this service provider by a third-party insurer for an assessment. Reception rude (no customer service). I receive the quote from the assessor and the insurer approves the repair. This was a week ago. Today I call them to book the vehicle for repairs and send them the quote, done at their premises. I receive an email back saying that the cost will be R3000 more than the quote and I will have to cover this out of my own pocket even after the insurance settlement, but I will receive discount if I pay them in hard cash!!! Who carries R22 000 cash! I send this to the insurer immediately and they start the entire process from scratch again. I just wasted two weeks trying to get my vehicle repaired. If this is how they conduct business even before repairing your vehicle, I don't even want to know what your vehicle will look like after they worked on it.
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Anonymous
1 reviews | Active since Jan 2020
15 Jul 2025, 13:20
WATCH OUT!!!
My vehicle was sent to this service provider by a third-party insurer for an assessment. Reception rude (no customer service). I receive the quote from the assessor and the insurer approves the repair. This was a week ago. Today I call them to book the vehicle for repairs and send them the quote, done at their premises. I receive an email back saying that the cost will be R3000 more than the quote and I will have to cover this out of my own pocket even after the insurance settlement, but I will receive discount if I pay them in hard cash!!! Who carries R22 000 cash! I send this to the insurer immediately and they start the entire process from scratch again. I just wasted two weeks trying to get my vehicle repaired. If this is how they conduct business even before repairing your vehicle, I don't even want to know what your vehicle will look like after they worked on it.
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Anonymous
1 reviews | Active since Jan 2020
11 Apr 2025, 12:39
Happy Customer ;-)
Huge shoutout to JP Nortje and his team @ N4 Autocraft for attending to the repairs on my vehicle within a reasonable time frame. I was really impressed with the communication as I was updated on the progress of the repair every step of of the process. Great job guys, keep it up.
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Anonymous
1 reviews | Active since Jan 2020
11 Apr 2025, 12:39
Happy Customer ;-)
Huge shoutout to JP Nortje and his team @ N4 Autocraft for attending to the repairs on my vehicle within a reasonable time frame. I was really impressed with the communication as I was updated on the progress of the repair every step of of the process. Great job guys, keep it up.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2025, 18:57
5 stars are not enough
Thank you JP and team for the exceptional service I have received at N4 autocraft. Well organized workshop, attention to detail profesionalism and dedication to sticking to the time frame given to me are truly praiseworthy. Communication was seamless, and they kept me updated every step of the way. I would highly recommend N4 Autocraft.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2025, 18:57
5 stars are not enough
Thank you JP and team for the exceptional service I have received at N4 autocraft. Well organized workshop, attention to detail profesionalism and dedication to sticking to the time frame given to me are truly praiseworthy. Communication was seamless, and they kept me updated every step of the way. I would highly recommend N4 Autocraft.
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