Msi
Claimed Business
|5|1 Reviews (last 12 months)|This business does not respond to reviews
Msi
Claimed Business
|5
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Review Distribution
5|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
23 May 2025, 11:47
Bought a RTX 5070, and received a used GTX 1660 SUPER. From Takealot South Africa
Bought a brand new RTX 5070 from Takealot in South Africa. Paid over R17000. Order got delivered today, i received a used GTX 1660 SUPER. A used one at that too. Got all the proof and photos, with witnesses. *****ulent, *****ing company, both you and Takealot. Waited over a week, excited, and this is what i get. Someone either stole the RTX 5070 in the box, or swapped it out, but this is a next level of *****. I've done business with Takealot for decades now, and love MSI, hence choosing it. This will be the last ever, and this needs to be resolved by Monday. Pathetic.
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Anonymous
1 reviews | Active since Jan 2020
23 May 2025, 11:47
Bought a RTX 5070, and received a used GTX 1660 SUPER. From Takealot South Africa
Bought a brand new RTX 5070 from Takealot in South Africa. Paid over R17000. Order got delivered today, i received a used GTX 1660 SUPER. A used one at that too. Got all the proof and photos, with witnesses. *****ulent, *****ing company, both you and Takealot. Waited over a week, excited, and this is what i get. Someone either stole the RTX 5070 in the box, or swapped it out, but this is a next level of *****. I've done business with Takealot for decades now, and love MSI, hence choosing it. This will be the last ever, and this needs to be resolved by Monday. Pathetic.
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Anonymous
1 reviews | Active since Jan 2020
27 Sept 2024, 11:07
Bad customer service
I had a very disappointing experience with Msi Dealership (Banrep) Kempton Park. I rented a car for a month, and it turned out to be a complete nightmare. From the start, the car was problematic. It had ongoing issues that were not disclosed to me before the rental, including frequent engine problems . Despite my attempts to communicate these issues to the staff, I was met with indifference and a lack of urgency in addressing my concerns with Mohamed Banda who was supposed to handover my concern to the relevant person to assist. The customer service was subpar; it often felt like I was an inconvenience rather than a valued customer. I expected a lot more support when I was facing these issues, but instead, I felt ignored. To make matters worse, I faced significant delays in getting assistance and was left stranded multiple times. Overall, I cannot recommend this dealership to anyone. If you're considering renting a car, I suggest looking elsewhere for a more reliable and customer-oriented experience.
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Anonymous
1 reviews | Active since Jan 2020
27 Sept 2024, 11:07
Bad customer service
I had a very disappointing experience with Msi Dealership (Banrep) Kempton Park. I rented a car for a month, and it turned out to be a complete nightmare. From the start, the car was problematic. It had ongoing issues that were not disclosed to me before the rental, including frequent engine problems . Despite my attempts to communicate these issues to the staff, I was met with indifference and a lack of urgency in addressing my concerns with Mohamed Banda who was supposed to handover my concern to the relevant person to assist. The customer service was subpar; it often felt like I was an inconvenience rather than a valued customer. I expected a lot more support when I was facing these issues, but instead, I felt ignored. To make matters worse, I faced significant delays in getting assistance and was left stranded multiple times. Overall, I cannot recommend this dealership to anyone. If you're considering renting a car, I suggest looking elsewhere for a more reliable and customer-oriented experience.
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Anonymous
1 reviews | Active since Jan 2020
17 Oct 2023, 13:11
Please do not bay a car from msi
Please do not bay a car from Msi or rent to own if you are in a car acdent You are lose your car that is not your fault You still sitting . You have to pay for damage Please do not bay a car from there You well lose .we lose are car .
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Anonymous
1 reviews | Active since Jan 2020
17 Oct 2023, 13:11
Please do not bay a car from msi
Please do not bay a car from Msi or rent to own if you are in a car acdent You are lose your car that is not your fault You still sitting . You have to pay for damage Please do not bay a car from there You well lose .we lose are car .
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Anonymous
1 reviews | Active since Jan 2020
25 Jan 2022, 05:25
Poor aftersales service
The MSI Modern 14 was purchased on 17 December 2020. We reported the issue and gave the laptop to you guys before the end of November 2021. That means we were within our 1 year warranty with Mitabyte to get the laptop fixed which it is not. This is not even mentioning our warranty with MSI yet. You guys sent the laptop to MSI and they said it was damaged due to negligence which I'm telling you it was not. I've also heard that the laptop was out of warranty with MSI which I cannot understand due to us not even owning it for 1 year at the time. I'm not sure when you guys purchased it but I was well within my rights to get it fixed but it seems as though that isn't the case which is wrong. Your'll then made an attempt to fix the laptop which I'll acknowledge was appreciated but let's be fair it's been 2 months. We gave you guys 2 months to fix it which honestly speaking was fair for your'll but now my patience has run out. Laptop repairs do not take 2 months to repair. You'll seem to be neglecting to acknowledge the precarious situation you'll have put me in and the discomfort of not having a laptop for that time frame. We need a speedy solution. I'm not prepared to be told your'll will order the correct part and repair it while I'm in Cape Town or be given a replacement of this same laptop. I've already waited 2 months for a solution while I was in Durban. Once I go back to campus I'm going to be busy with work and I won't be able to deal with issues such as these. I will be leaving within a week. I need a straightforward answer as to what we are doing by Monday otherwise we will be reporting the issue and taking legal action if need be. I am doing a coding course. I cannot work with a UK layout keyboard as I'm also gonna be using an external keyboard (US layout) occasionally and it will be frustrating to work with both layouts. I cannot spare time to reinstall all my programs and move files mid-semester. I expect to be compensated in some manner for this inconvenience. I do not expect you'll to deny that there was a major inconvenience caused to me because I can assure you there was. I'm annoyed honestly speaking and I'm not prepared to be nice and friendly because this has gone on for too long. Possible solutions: - Refund us for the laptop - Credit us the money so I can order a new laptop. I will not be accepting the same laptop. I do not want to purchase anymore MSI products going forward so I will not be accepting a repaired version of this laptop. I want compensation in the form of an upgrade in my laptop.
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Anonymous
1 reviews | Active since Jan 2020
25 Jan 2022, 05:25
Poor aftersales service
The MSI Modern 14 was purchased on 17 December 2020. We reported the issue and gave the laptop to you guys before the end of November 2021. That means we were within our 1 year warranty with Mitabyte to get the laptop fixed which it is not. This is not even mentioning our warranty with MSI yet. You guys sent the laptop to MSI and they said it was damaged due to negligence which I'm telling you it was not. I've also heard that the laptop was out of warranty with MSI which I cannot understand due to us not even owning it for 1 year at the time. I'm not sure when you guys purchased it but I was well within my rights to get it fixed but it seems as though that isn't the case which is wrong. Your'll then made an attempt to fix the laptop which I'll acknowledge was appreciated but let's be fair it's been 2 months. We gave you guys 2 months to fix it which honestly speaking was fair for your'll but now my patience has run out. Laptop repairs do not take 2 months to repair. You'll seem to be neglecting to acknowledge the precarious situation you'll have put me in and the discomfort of not having a laptop for that time frame. We need a speedy solution. I'm not prepared to be told your'll will order the correct part and repair it while I'm in Cape Town or be given a replacement of this same laptop. I've already waited 2 months for a solution while I was in Durban. Once I go back to campus I'm going to be busy with work and I won't be able to deal with issues such as these. I will be leaving within a week. I need a straightforward answer as to what we are doing by Monday otherwise we will be reporting the issue and taking legal action if need be. I am doing a coding course. I cannot work with a UK layout keyboard as I'm also gonna be using an external keyboard (US layout) occasionally and it will be frustrating to work with both layouts. I cannot spare time to reinstall all my programs and move files mid-semester. I expect to be compensated in some manner for this inconvenience. I do not expect you'll to deny that there was a major inconvenience caused to me because I can assure you there was. I'm annoyed honestly speaking and I'm not prepared to be nice and friendly because this has gone on for too long. Possible solutions: - Refund us for the laptop - Credit us the money so I can order a new laptop. I will not be accepting the same laptop. I do not want to purchase anymore MSI products going forward so I will not be accepting a repaired version of this laptop. I want compensation in the form of an upgrade in my laptop.
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