Motus Nissan East rand Mall
Claimed Business
|2.6|5 Reviews (last 12 months)|This business does not respond to reviews
Motus Nissan East rand Mall
Claimed Business
|2.6
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.6|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBL
Bonnie L
1 reviews | Active since Sept 2015
10 Mar 2026, 10:21
Follow up on Motus Nissan East Rand Mall
I'm surprise that there isn't any feedback from Motus Nissan East Rand Mall, they don't bother to read my message and respond to my bad experience sent on 03rd March 2026. I even emailed the Branch Manager, Debby Smith on my issues with Motus Nissan on 06th March and her rep**** was "she will get back to me". Nothing happens till today. If I don't receive a solution to sort out my pending issues by Wed, 11th March the latest, I will contact MIOSA for assistant.
Helpful (0)
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Bonnie L
1 reviews | Active since Sept 2015
10 Mar 2026, 10:21
Follow up on Motus Nissan East Rand Mall
I'm surprise that there isn't any feedback from Motus Nissan East Rand Mall, they don't bother to read my message and respond to my bad experience sent on 03rd March 2026. I even emailed the Branch Manager, Debby Smith on my issues with Motus Nissan on 06th March and her rep**** was "she will get back to me". Nothing happens till today. If I don't receive a solution to sort out my pending issues by Wed, 11th March the latest, I will contact MIOSA for assistant.
0
Replies (0)BL
Bonnie L
1 reviews | Active since Sept 2015
3 Mar 2026, 17:09
Bad Service at Motus Nissan East Rand Mall
I have purchased my pre-owned Haval H2 1.5T at Motus Nissan East Rand Mall in Boksburg on 27th Dec 2025. After 2-3 days, I noticed there were couple of issues in my car. I informed the Salesman immediately of the issues. Then I took my car back to them on 27th Jan 2026 for repairs and the Vehicle Evaluation Manger, Gil was handling my case. I collected my car back on 29th Jan 2026. Below are the 2 main pending issues: 1st issue: One of the issues was on the dashboard, there will be indication when the car door was opened. However, in my car, it shown the front passenger door was opened when I have opened the driver door. It does the same vice versa on the other side. There is no issue on the back seat of the car door indication on dashboard. Gil told me that the Haval H2 is an European car and the setting is like that. Clearly Gil was bluffing me. There is a mechanical issue and Motus Select doesn’t want to fix the issue. I have also checked with my colleague at work, she is driving the same model as mine. There isn’t any faulty dashboard indication on the car door opened. 2nd issue: the windscreen rubber was broken and loosen when driving. When I collected the car on 29th Jan 2026, they put the broken windscreen rubber back to my car (not fixed). Gil told me that they have placed order for a new one for me. When the stock becomes available, she will contact me and replace it for me. I followed up with Gil on 18th Feb at 12h11 and 20th Feb at 08h52 via Whatsapp text, Gil only responded to me on 20th Feb at 10h38 and said she will confirm shortly and come back to me. Clearly she never did. Then I followed up with Gil on 27th Feb at 15h48 again and no response from her till today (03rd March). Whatsapp message not read at all. This is very bad service and I need urgent feedback from Motus Nissan East Rand Mall to fix those issues. I WILL NOT recommend to purchase your vehicle at Motus Select Nissan East Rand Mall!!
Helpful (0)
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Bonnie L
1 reviews | Active since Sept 2015
3 Mar 2026, 17:09
Bad Service at Motus Nissan East Rand Mall
I have purchased my pre-owned Haval H2 1.5T at Motus Nissan East Rand Mall in Boksburg on 27th Dec 2025. After 2-3 days, I noticed there were couple of issues in my car. I informed the Salesman immediately of the issues. Then I took my car back to them on 27th Jan 2026 for repairs and the Vehicle Evaluation Manger, Gil was handling my case. I collected my car back on 29th Jan 2026. Below are the 2 main pending issues: 1st issue: One of the issues was on the dashboard, there will be indication when the car door was opened. However, in my car, it shown the front passenger door was opened when I have opened the driver door. It does the same vice versa on the other side. There is no issue on the back seat of the car door indication on dashboard. Gil told me that the Haval H2 is an European car and the setting is like that. Clearly Gil was bluffing me. There is a mechanical issue and Motus Select doesn’t want to fix the issue. I have also checked with my colleague at work, she is driving the same model as mine. There isn’t any faulty dashboard indication on the car door opened. 2nd issue: the windscreen rubber was broken and loosen when driving. When I collected the car on 29th Jan 2026, they put the broken windscreen rubber back to my car (not fixed). Gil told me that they have placed order for a new one for me. When the stock becomes available, she will contact me and replace it for me. I followed up with Gil on 18th Feb at 12h11 and 20th Feb at 08h52 via Whatsapp text, Gil only responded to me on 20th Feb at 10h38 and said she will confirm shortly and come back to me. Clearly she never did. Then I followed up with Gil on 27th Feb at 15h48 again and no response from her till today (03rd March). Whatsapp message not read at all. This is very bad service and I need urgent feedback from Motus Nissan East Rand Mall to fix those issues. I WILL NOT recommend to purchase your vehicle at Motus Select Nissan East Rand Mall!!
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Replies (0)MT
Mogaleadi T
1 reviews | Active since Jan 2026
5 Jan 2026, 12:31
Happy Client
I was assisted by Sinovuyo Mpiyake to purchase my car. She was very patient, kind and really helpful throughout the whole process.
Helpful (0)
|Replies (0)MT
Mogaleadi T
1 reviews | Active since Jan 2026
5 Jan 2026, 12:31
Happy Client
I was assisted by Sinovuyo Mpiyake to purchase my car. She was very patient, kind and really helpful throughout the whole process.
0
Replies (0)JD
Jaconette D
1 reviews | Active since Apr 2023
23 Oct 2025, 08:09
Jacqui Hammond went out of her way to seal a new deal
Jacqui Hammond went out of her way to seal a new deal. It was my first time purchasing a car and she took time to explain the whole process in detail. With a warm welcome she greeted both myself and my husband. When I explained that we do everything together as a family and I would like to have my children there with us with delivery she did everything to accommodate us. Thank you, you are the best and I will recommend you to all family and friends.
Helpful (0)
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Jaconette D
1 reviews | Active since Apr 2023
23 Oct 2025, 08:09
Jacqui Hammond went out of her way to seal a new deal
Jacqui Hammond went out of her way to seal a new deal. It was my first time purchasing a car and she took time to explain the whole process in detail. With a warm welcome she greeted both myself and my husband. When I explained that we do everything together as a family and I would like to have my children there with us with delivery she did everything to accommodate us. Thank you, you are the best and I will recommend you to all family and friends.
0
Replies (0)MS
Michelle S
1 reviews | Active since Jul 2025
10 Oct 2025, 18:21
Demo/Used cars sold - damages to untrained eye are NOT disclosed! Be VERY careful!!!!
Demo/Used cars sold - damages to untrained eye are NOT disclosed! Be VERY careful!!!!
Helpful (0)
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Michelle S
1 reviews | Active since Jul 2025
10 Oct 2025, 18:21
Demo/Used cars sold - damages to untrained eye are NOT disclosed! Be VERY careful!!!!
Demo/Used cars sold - damages to untrained eye are NOT disclosed! Be VERY careful!!!!
0
Replies (0)