Motus Honda East Rand Mall
Claimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Motus Honda East Rand Mall
Claimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCS
Christopher S
1 reviews | Active since Aug 2025
26 Aug 2025, 20:39
Motus honda east rand
Review: I bought a second-hand car from Honda Motus East Rand and unfortunately my experience has been very disappointing. When I collected the car, it was still registered in Gauteng (GP plates), even though I live in North West. I was told by the dealership to register the car myself in North West and that they would refund me. I went ahead and did that, but I have now been struggling for over 9 months to get my refund, with no clear answers or urgency from their side. On top of this, I was also charged for registration fees when purchasing the vehicle, which makes the situation even more unacceptable. A dealership of this size should value their customers and resolve issues quickly and professionally. Unfortunately, I have experienced the opposite — constant delays, empty promises, and no proper communication. I would advise anyone considering buying from this dealership to be very cautious and double-check everything in writing before making payment.
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Christopher S
1 reviews | Active since Aug 2025
26 Aug 2025, 20:39
Motus honda east rand
Review: I bought a second-hand car from Honda Motus East Rand and unfortunately my experience has been very disappointing. When I collected the car, it was still registered in Gauteng (GP plates), even though I live in North West. I was told by the dealership to register the car myself in North West and that they would refund me. I went ahead and did that, but I have now been struggling for over 9 months to get my refund, with no clear answers or urgency from their side. On top of this, I was also charged for registration fees when purchasing the vehicle, which makes the situation even more unacceptable. A dealership of this size should value their customers and resolve issues quickly and professionally. Unfortunately, I have experienced the opposite — constant delays, empty promises, and no proper communication. I would advise anyone considering buying from this dealership to be very cautious and double-check everything in writing before making payment.
0
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Roshiella N
1 reviews | Active since Oct 2011
22 Aug 2025, 12:08
NOT HONORING PRICE ADVERTISED
I would like to bring to your attention my disappointment regarding servicing of 1 of our Hondas. On Friday last week I brought in my vehicle, just did the service, got the cost and vehicle was left until Monday due to time constraints for collection. On Saturday evening I received a message from my boss showing a special on Honda service for R1400 until the end of February 2025. He asked me why I was not told about this. On Monday he showed me the message again and said that I should ask abt it. Long story short, when we got to the dealership we were told it's a hoax and that they didn't know anything abt it. That a few other customers mentioned it as well. We must ignore it. Well, we will not just ignore it as I went onto your legit Facebook page when I got home and looked into it. We even booked on the site and it gave contact details of you being the DP and the contact details. And the ad popped up numerous times during the cause of the evening. IT WAS NO HOAX. Guess what by Tuesday midday it was gone. I would like to know why did your staff not honor the cost or give a goodwill cost instead of lying to us by saying it's a hoax. The only reason we paid the R4200 plus and left, was that it was late afternoon and to do investigation which I did and it's was a Legit ad. Kindly note that Honda SA is copied on this mail as we only bring our cars to you and to get this attitude has left a bad taste to us. In addition, why was there no courtesy call (which is the reason for the delay in email...still waiting for survey call) to ask how the service was. I get a call everytime i bring the vehicles in. Was it because we would bring up this issue. I feel that this ad should be honored and not just removed from your site and the dealership pretend like we didn't see it. Kindly note we have a fleet vehicles not just the Hondas.
Helpful (0)
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Roshiella N
1 reviews | Active since Oct 2011
22 Aug 2025, 12:08
NOT HONORING PRICE ADVERTISED
I would like to bring to your attention my disappointment regarding servicing of 1 of our Hondas. On Friday last week I brought in my vehicle, just did the service, got the cost and vehicle was left until Monday due to time constraints for collection. On Saturday evening I received a message from my boss showing a special on Honda service for R1400 until the end of February 2025. He asked me why I was not told about this. On Monday he showed me the message again and said that I should ask abt it. Long story short, when we got to the dealership we were told it's a hoax and that they didn't know anything abt it. That a few other customers mentioned it as well. We must ignore it. Well, we will not just ignore it as I went onto your legit Facebook page when I got home and looked into it. We even booked on the site and it gave contact details of you being the DP and the contact details. And the ad popped up numerous times during the cause of the evening. IT WAS NO HOAX. Guess what by Tuesday midday it was gone. I would like to know why did your staff not honor the cost or give a goodwill cost instead of lying to us by saying it's a hoax. The only reason we paid the R4200 plus and left, was that it was late afternoon and to do investigation which I did and it's was a Legit ad. Kindly note that Honda SA is copied on this mail as we only bring our cars to you and to get this attitude has left a bad taste to us. In addition, why was there no courtesy call (which is the reason for the delay in email...still waiting for survey call) to ask how the service was. I get a call everytime i bring the vehicles in. Was it because we would bring up this issue. I feel that this ad should be honored and not just removed from your site and the dealership pretend like we didn't see it. Kindly note we have a fleet vehicles not just the Hondas.
0
Replies (0)