Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Mopani is a highly regarded online pharmacy retailer delivering exceptional speed and reliability in fulfilment. Customers consistently praise the seamless ordering process, competitive pricing, and rapid delivery times, often receiving parcels within 24 to 48 hours. The business excels in customer service interactions, though isolated incidents of poor communication and rigid return policies present minor friction points.
Top Strengths:
- •Delivery, Fulfilment & Logistics: Customers consistently report receiving orders within one to three days, even to remote or distant locations. Tracking updates are proactive and packaging arrives in excellent condition, building strong repeat purchase confidence.
TrustIndex
8.1
Score
Avg Reply
93146
Hours
NPS Score
86
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (89)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
I placed my order on the Friday and it was delivered on the Monday
I placed my order on the Friday and it was delivered on the Monday. Very fast service plus they were so much cheaper than Dischem and Clicks. I will use them again
1 reviews | Active since Jan 2020
I placed my order on the Friday and it was delivered on the Monday
I placed my order on the Friday and it was delivered on the Monday. Very fast service plus they were so much cheaper than Dischem and Clicks. I will use them again
1 reviews | Active since Jan 2020
The service was quick and efficient, easy to order
The service was quick and efficient, easy to order . I loved everything about it
1 reviews | Active since Jan 2020
The service was quick and efficient, easy to order
The service was quick and efficient, easy to order . I loved everything about it
1 reviews | Active since Jan 2020
Excellent and fast service
Excellent and fast service. I would certainly purchase from them again.
1 reviews | Active since Jan 2020
Excellent and fast service
Excellent and fast service. I would certainly purchase from them again.
1 reviews | Active since Jan 2020
I needed some skin products, which I had difficulty in finding due to "out of stock" issues
I needed some skin products, which I had difficulty in finding due to "out of stock" issues. I used google to try and solve my problem. I came across Mopani and although they are right at the opposite side of the country from where I am situated, I decided to order from them. Their prices were good, the service excellent. I was kept informed and received my products promptly. I would definitely order from Mopani again. Thanks.
1 reviews | Active since Jan 2020
I needed some skin products, which I had difficulty in finding due to "out of stock" issues
I needed some skin products, which I had difficulty in finding due to "out of stock" issues. I used google to try and solve my problem. I came across Mopani and although they are right at the opposite side of the country from where I am situated, I decided to order from them. Their prices were good, the service excellent. I was kept informed and received my products promptly. I would definitely order from Mopani again. Thanks.
1 reviews | Active since Jan 2020
I bought online from Mopani Pharmacy, my package was delivered in 3days time, I'm in Durban
I bought online from Mopani Pharmacy, my package was delivered in 3days time, I'm in Durban. Communication is seamless and tracking the item was very easy. Delivery company as well, kind and respectful.
1 reviews | Active since Jan 2020
I bought online from Mopani Pharmacy, my package was delivered in 3days time, I'm in Durban
I bought online from Mopani Pharmacy, my package was delivered in 3days time, I'm in Durban. Communication is seamless and tracking the item was very easy. Delivery company as well, kind and respectful.
1 reviews | Active since Jan 2020
I made my first purchase with Mopani pharmacy for Black Friday
I made my first purchase with Mopani pharmacy for Black Friday. The deals seemed too good to be true and I was a little sceptical. Nevertheless; the process was seamless, I got my items quicker than my local deliveries and I will definitely be purchasing again
1 reviews | Active since Jan 2020
I made my first purchase with Mopani pharmacy for Black Friday
I made my first purchase with Mopani pharmacy for Black Friday. The deals seemed too good to be true and I was a little sceptical. Nevertheless; the process was seamless, I got my items quicker than my local deliveries and I will definitely be purchasing again