MM All Electronics
Unclaimed Business
|3.9|15 Reviews (last 12 months)|This business does not respond to reviews
MM All Electronics
Unclaimed Business
|3.9
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, MM All Electronics receives polarised feedback shaped largely by individual staff interactions and warranty handling. Customers consistently praise specific consultants, particularly Abeshan and Mohamed, for professionalism, clear communication, and going beyond expectations on Samsung appliance and device repairs. A recurring theme on the negative side involves disputed warranty outcomes, repairs that fail to fully resolve issues, perceived lack of accountability, and concerns about device condition after servicing. The overall picture suggests strong frontline service moments offset by inconsistent technical resolution and follow-through on complex repair cases.
Performance(last 12 months):
Trustindex Rating
4.4TrustIndex
4.4
Review Distribution
3.9|15 Reviews
Sep '25 - Aug '26
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCK
Christian K
1 reviews | Active since Jan 2014
2 Mar 2026, 12:58
Great service advice from Mohamed.
Spoke to a gentleman by the name of Mohamed from the parts department. Great service and advice about the replacement of my Samsung TV screen. He is a true asset to the company. Just short of a 5 start rating, due to the cost involved in the replacement.
Helpful (0)
|Replies (0)CK
Christian K
1 reviews | Active since Jan 2014
2 Mar 2026, 12:58
Great service advice from Mohamed.
Spoke to a gentleman by the name of Mohamed from the parts department. Great service and advice about the replacement of my Samsung TV screen. He is a true asset to the company. Just short of a 5 start rating, due to the cost involved in the replacement.
0
Replies (0)TD
Talha D
1 reviews | Active since Jan 2026
26 Jan 2026, 08:56
Device Returned Worse Than Submitted — Weeks of Silence
I am posting this review after weeks of frustration, repeated delays, and an unacceptable lack of accountability. I have owned multiple Samsung foldable devices. My Galaxy Z Fold 4 previously developed a hinge-related screen failure and was repaired by MM All Electronics under warranty without issue. When my Galaxy Z Fold 6 developed the same internal screen failure along the fold — with no external damage present — I submitted it in good faith, expecting a similar outcome. During this period, I purchased a Galaxy Z Fold 7 solely to remain operational. I would not have made this purchase had I known my warranty would later be disputed. I was then informed that my warranty was void due to an alleged crack on the back of the device. I categorically dispute this. I inspected the phone before submission and would have immediately documented any external damage, fully aware that physical damage voids warranty. What followed was exhausting and deeply concerning. I did not accuse the company of wrongdoing. I simply requested unboxing footage for transparency. Instead, I was met with repeated excuses, delays, and silence. I was continuously told someone would “get back to me,” which never happened. The most alarming aspect of this experience is that the device was returned to me in a significantly worse condition than when it was submitted. This deterioration is clearly visible and remains completely unexplained. A device entrusted for inspection should never be returned in a worse state. The lack of urgency, the absence of accountability, and the failure to meaningfully assist a customer reflect extremely poor customer-service ethics. This has been a stressful and costly experience involving a high-value device. I have lost all confidence in MM All Electronics’ repair handling and customer-care processes. Based on my experience, I strongly warn others against using this company for repairs, particularly for premium devices where transparency and care are essential. This matter remains unresolved at the time of posting. Below are images of before and after and you will clearly see how the device has been handled
Helpful (0)
|Replies (0)TD
Talha D
1 reviews | Active since Jan 2026
26 Jan 2026, 08:56
Device Returned Worse Than Submitted — Weeks of Silence
I am posting this review after weeks of frustration, repeated delays, and an unacceptable lack of accountability. I have owned multiple Samsung foldable devices. My Galaxy Z Fold 4 previously developed a hinge-related screen failure and was repaired by MM All Electronics under warranty without issue. When my Galaxy Z Fold 6 developed the same internal screen failure along the fold — with no external damage present — I submitted it in good faith, expecting a similar outcome. During this period, I purchased a Galaxy Z Fold 7 solely to remain operational. I would not have made this purchase had I known my warranty would later be disputed. I was then informed that my warranty was void due to an alleged crack on the back of the device. I categorically dispute this. I inspected the phone before submission and would have immediately documented any external damage, fully aware that physical damage voids warranty. What followed was exhausting and deeply concerning. I did not accuse the company of wrongdoing. I simply requested unboxing footage for transparency. Instead, I was met with repeated excuses, delays, and silence. I was continuously told someone would “get back to me,” which never happened. The most alarming aspect of this experience is that the device was returned to me in a significantly worse condition than when it was submitted. This deterioration is clearly visible and remains completely unexplained. A device entrusted for inspection should never be returned in a worse state. The lack of urgency, the absence of accountability, and the failure to meaningfully assist a customer reflect extremely poor customer-service ethics. This has been a stressful and costly experience involving a high-value device. I have lost all confidence in MM All Electronics’ repair handling and customer-care processes. Based on my experience, I strongly warn others against using this company for repairs, particularly for premium devices where transparency and care are essential. This matter remains unresolved at the time of posting. Below are images of before and after and you will clearly see how the device has been handled
0
Replies (0)A
Anonymous
1 reviews | Active since Jul 2017
22 Dec 2025, 12:49
Stay away from them for any repairs
Please be wary of having any repairs done by these ******, led by Manager Rafik and his team. They will keep sending a technician to do repairs and it will not resolve the issue. After which they will request more repairs to be done until they are unable to resolve the issue, but then no refunds given back on the works completed as they then state the parts are now secondhand. Full of promises but never get resolved!!
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jul 2017
22 Dec 2025, 12:49
Stay away from them for any repairs
Please be wary of having any repairs done by these ******, led by Manager Rafik and his team. They will keep sending a technician to do repairs and it will not resolve the issue. After which they will request more repairs to be done until they are unable to resolve the issue, but then no refunds given back on the works completed as they then state the parts are now secondhand. Full of promises but never get resolved!!
0
Replies (0)NM
Ntando M
1 reviews | Active since Dec 2025
8 Dec 2025, 13:31
Excellent Service from Mohamed Gaffoor
I had an amazing experience with Mohamed Gaffoor. He helped me fix a problem I’d been struggling with and went above and beyond to make sure everything was fully resolved. His professionalism, patience, kindness and dedication truly stood out. Mohamed kept me updated throughout the process and made sure I understood every step. I’m genuinely grateful for his outstanding service. He is an asset to the team and I highly recommend him!
Helpful (0)
|Replies (0)NM
Ntando M
1 reviews | Active since Dec 2025
8 Dec 2025, 13:31
Excellent Service from Mohamed Gaffoor
I had an amazing experience with Mohamed Gaffoor. He helped me fix a problem I’d been struggling with and went above and beyond to make sure everything was fully resolved. His professionalism, patience, kindness and dedication truly stood out. Mohamed kept me updated throughout the process and made sure I understood every step. I’m genuinely grateful for his outstanding service. He is an asset to the team and I highly recommend him!
0
Replies (0)GC
Gary C
1 reviews | Active since Nov 2025
2 Nov 2025, 15:14
Excellent and trustworthy phone repair service
I took my phone to MM All Electronics because it was overheating and not charging properly. The staff were professional and friendly from the start. They explained what was wrong, gave me a fair quote, and kept me updated throughout the repair. The work was finished faster than expected, and my phone now works perfectly the battery and charging are like new. What really stood out was how honest and reliable they were. It’s not easy to find service like that these days. I’ll definitely go back if I ever need another repair and recommend them to anyone looking for good, honest work.
Helpful (0)
|Replies (0)GC
Gary C
1 reviews | Active since Nov 2025
2 Nov 2025, 15:14
Excellent and trustworthy phone repair service
I took my phone to MM All Electronics because it was overheating and not charging properly. The staff were professional and friendly from the start. They explained what was wrong, gave me a fair quote, and kept me updated throughout the repair. The work was finished faster than expected, and my phone now works perfectly the battery and charging are like new. What really stood out was how honest and reliable they were. It’s not easy to find service like that these days. I’ll definitely go back if I ever need another repair and recommend them to anyone looking for good, honest work.
0
Replies (0)WR
WINNIE R
1 reviews | Active since Jun 2013
31 Oct 2025, 11:15
MM ALL ELECTRONICS - Bad service providers
I requested their services sometimes 3 months ago and paid a call out fee, they came and did half job, my filter has been out for months and it was part of the things that was wrong but they did not borther with it, i was under the impression that when they leave the fridge will be in 100% working condition. or if they need to go and buy the filter they will tell me when they can come back for that. they have been missing in action, even after few attempts to communicate with them on their watsapp and Email.
Helpful (0)
|Replies (0)WR
WINNIE R
1 reviews | Active since Jun 2013
31 Oct 2025, 11:15
MM ALL ELECTRONICS - Bad service providers
I requested their services sometimes 3 months ago and paid a call out fee, they came and did half job, my filter has been out for months and it was part of the things that was wrong but they did not borther with it, i was under the impression that when they leave the fridge will be in 100% working condition. or if they need to go and buy the filter they will tell me when they can come back for that. they have been missing in action, even after few attempts to communicate with them on their watsapp and Email.
0
Replies (0)DN
ZM
Zahele M
1 reviews | Active since Oct 2025
20 Oct 2025, 10:24
Best Service Ever by Abeshan
I would like to extend appreciation for the exceptional service that Abeshan gave me when I brought 2 microwaves for fixing. He went beyond expectation where others would have taken advantage as I didn't know that one microwave was still under warranty. Thank you very very much Abeshan. Keep up the best service 👌
Helpful (0)
|Replies (0)ZM
Zahele M
1 reviews | Active since Oct 2025
20 Oct 2025, 10:24
Best Service Ever by Abeshan
I would like to extend appreciation for the exceptional service that Abeshan gave me when I brought 2 microwaves for fixing. He went beyond expectation where others would have taken advantage as I didn't know that one microwave was still under warranty. Thank you very very much Abeshan. Keep up the best service 👌
0
Replies (0)